Reference code: JR135596
Surrounded by his family and guided by his strong entrepreneurial mindset, Georges-Edouard Piaget decided, in 1874, to create a watchmaking workshop in La Côte-aux-Fées, a small village in the middle of the Swiss mountains of the Jura.
Since that day, Piaget has pushed the limits to “do what has never been done before” and crafts sophisticated and flamboyant watches and jewellery creations.
Within the walls of our Ateliers de l’Extraordinaire, our master artisans continue to harness rare skills that have been preserved and perfected from generation to generation.
Today, Piaget’s exceptional craftsmanship is celebrated worldwide, supported by a strong global presence and a dedicated network of client support and retail colleagues who bring the spirit of our Maison to life every day.
YOUR MISSION: Assists the sales personnel and do not actively participate in the sales process. HOW WILL YOU MAKE AN IMPACT? - Demonstrate the features and attributes of the product or service, providing detailed demonstrations upon request. - Offer advanced product and service information, addressing basic customer inquiries effectively. - Lead daily operations within a store department, ensuring smooth workflow and task completion. - Accurately record and process custom or special customer orders, managing ambiguous delivery expectations. - Promptly and appropriately respond to basic issue escalations, securing managerial approvals when necessary. - Design and manage monthly schedules, assigning tasks to others to enhance office workflow and prioritize high-priority tasks. - Present additional products or services during interactions to benefit the customer. - Conduct customer interviews using a complex multilevel sales script to clarify requirements, or assist in interviewing potential customers, making detailed notes to collect client requirements. - Initiate contact with allocated customers via telephone or in person to develop new relationships, acting as the first point of contact for resolving queries and complaints. - Identify products or services that best meet customer needs, explain selections, and invite purchases under standard terms and conditions. - Develop personal capabilities through participation in assessment and development planning activities, formal and informal training, and coaching. - Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media. - Prioritize personal workflow to meet required standards of productivity, quality, and timeliness, utilizing performance management systems to enhance personal performance. - Post-Secondary Non-Tertiary Education required. - Sound experience and understanding of straightforward procedures or systems necessary. - Very limited managerial experience required. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Sound experience and understanding of straightforward procedures or systems.
