Reference code: JR134849
Richemont gestisce alcune delle Maison di beni di lusso più importanti al mondo, in particolare nel settore della gioielleria, orologeria pregiata e accessori premium. Ogni Maison rappresenta l’orgoglio di una tradizione di stile, qualità e artigianato che Richemont cerca di preservare nell’identità e eredità di ognuna delle sue Maison. Allo stesso tempo, impegniamo le nostre forze nella creazione e nel design di prodotti innovativi che mantengano i valori delle nostre Maison, con un processo costantemente creativo.
YOUR MISSION: Execute and contribute to the E-commerce strategy in the assigned scope that aligns with the Group Digital strategy and long-term business objectives of the assigned organizational unit(s). HOW WILL YOU MAKE AN IMPACT? - Develop and execute the E-commerce strategy in alignment with the Group Digital strategy and long-term business objectives of the assigned organizational unit(s). - Prepare and organize online storefront sales material, including detailed product descriptions and optimized content for search engine criteria for a single product or a small set of products. - Test and evaluate new customer experiences, providing actionable feedback for continuous improvement. - Utilize external communications systems to access and supply specific information efficiently. - Implement techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify and address customer pain points, challenges, and hurdles. - Report and provide feedback on client interactions to enhance the understanding of customer segments, trends, needs, and expectations. - Support marketing channels and customer touchpoints analysis by conducting various data, research, and benchmarking techniques. - Uphold brand guidelines to protect the brand, perform brand management tasks, and assist others in maintaining brand integrity. - Extract, combine, and analyze data to generate comprehensive standard reports. - Participate in assessment and development planning activities, engage in formal and informal training and coaching to develop personal capabilities. - Maintain an up-to-date understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media. - Post-Secondary Non-Tertiary Education required. - Basic experience with simple office and operational systems. - Very limited managerial experience. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Basic experience of simple office / operational systems.
