Security Specialist, Amsterdam, Netherlands

Reference code: JR125725

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

HOW WILL YOU MAKE AN IMPACT?

The Security Specialist Benelux & Nordics is responsible for the effective execution and continuous improvement of security operations across the Benelux & Nordics region. This role ensures full compliance with all relevant security regulations, actively safeguards Richemont's people and property, and provides expert assistance and advice to Senior Physical Health, Safety & Security Manager on all operational security matters.

Key responsibilities:

Serve as the primary point of contact for all security guards in the region, managing requests and ensuring deployment adheres to Richemont security standards.

Oversee and execute day-to-day operational security tasks, ensuring efficient protocols and optimal functionality of surveillance, access control systems, and alarm responses.

Contribute to the development and implementation of physical security strategies and initiatives, including assessing and improving existing processes and Standard Operating Procedures.

Develop, implement, and continuously enhance the security Service Center's, providing expert advice and strategic input.

Ensure strict adherence to our Standard Operational Procedures, Richemont guidelines, and protocols. Maintain up-to-date security documentation and ensure compliance across the region.

Liaise with external security vendors for prompt services delivery.

Prepare timely and accurate reports on security incidents and compliance status

Retail & Renovation Security Support:

Contribute to defining and implementing Richemont's constructive and technical security specifications.

Assist in the management and support the security implementation for boutique openings and renovation projects, ensuring system contractors adhere to established Richemont guidelines.

Supplier & Compliance Oversight:

Support the engagement, relationship management, and performance assessment of external security suppliers. (Monitoring KPIs/SLAs, conducting regular reviews, etc.)

Identify and report breaches in Richemont guidelines, analyze compliance gaps, and collaborate with stakeholders to implement effective strategies to mitigate risks.

Event Security Support:

Assist in preparing security concepts and declarations for events and photoshoots, supporting their implementation across various event levels (e.g., Level 1, 2, and assistance for Level 3), and serving as a point of contact during designated events.

Conduct post-event reviews to assess the effectiveness of security measures, proposing improvements and new standard operating procedures for future planning.

Support the coordination of logistics and security for the delivery and collection of products for events and photoshoots.

Training & Standards:

Assist in assessing training needs, developing, and delivering targeted physical security training for staff across retail and event operations, covering procedures, incident response, and awareness.

Monitor adherence to Richemont security guidelines and directives, suggesting enhancements to existing standards or methodologies to improve overall compliance.

Collaboration & Communication:

Serve as the primary point of contact for security guards in boutiques and offices within the Benelux & Nordics market, providing support, guidance, and coordinating guarding requests to ensure optimal deployment and adherence to security standards.

Collaborate closely with the Senior Manager, Boutique Managers, Brand Directors, and other business partners to ensure full compliance with Richemont policies and procedures.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Proven ability to effectively communicate security practices across all organizational levels, fostering collaboration with diverse stakeholders and cross-functional teams. Fluent in English; Dutch and other languages are an asset.

Demonstrates proficiency in technical security systems (e.g., alarms, CCTV, access control) with a proactive, solutions-oriented approach to identifying, analyzing, and mitigating risks, and a strong aptitude for learning new technologies.

Highly organized, detail-oriented, and responsible, with proven skills in prioritizing and managing multiple tasks effectively in a dynamic environment.

A solid foundational understanding of Health and Safety principles (e.g., fire drills, first aid, emergency procedures)

Preivous progressive experience in a security operations role, preferably within a luxury retail environment or similar high-security sector.

Security qualification and/or relevant security certifications (e.g., SIA Licence equivalent).

Relevant education in Security Management, Police, or Military is a plus.

Proven organizational and planning abilities.

IT skills (Microsoft Office, especially PPT and Excel).

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.