Reference code: JR113219
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Do you match with the profile?
- Do you have an understanding of the retail business (luxury retail brand or similar is a plus)?
- Do you have analytical skills and logical thinking skills to analyze client, sales, and marketing data?
- Are you able to simplify things for a wider audience and clarify key findings and actions?
- Do you have excellent skills in Excel, and any BI tools?
- Do you enjoy working cross-functionally and proactively with motivation and agility?
- Are you sensitive to details?
- Do you have native Japanese & business level English?
If yes, we’d love to view your profile!
What are we expecting from you?
The Client Insights Assistant Manager will support the effective utilization of client insights and the implementation of data-driven CRM and Clienteling strategies for the Japan market, aligning with Maison objectives.
- You will work collaboratively with various teams within the organization, providing support for client development, CRM/Clienteling executions, data quality management, and the enhancement of client data-driven decision-making.
- You will translate database insights into predictive purchase behaviour: product, seasonality, nationality…to maximize commercial opportunities.
- You will measure performance results/progress on CRM, Client Experience and Clientelling programs that drive client engagement, recruitment, upgrade and loyalty.
- You will manage client database to improve data accuracy and quality, resolve various data issues, and manage client consolidation, modification, and deletion process.
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development
The recruitment process:
- Send your application online
- If your profile matches our search, you will be contacted by the HR team for an interview.
- You will meet with the HRBP, Client Engagement Sr. Manager, Regional Retail Director, and VCA Japan President.
