Reference code: JR123931
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
YOUR MISSION:
Oversee merchandising, financial management, sales staff supervision, and overall store management.
HOW WILL YOU MAKE AN IMPACT?
- Oversee the merchandising, financial management, and overall store management to achieve operational sales performance goals.
- Manage day-to-day operations of a medium to large store with a diverse product line, ensuring the front end, back end, and sales floor are optimized.
- Identify and address the individual development needs of the team using the organization's formal development framework. Plan and implement actions, including continuing professional development, to build professional capabilities.
- Provide informal training or coaching to others in the organization to enhance performance and fulfill personal potential.
- Develop and communicate messaging and next steps for commonly raised customer issues.
- Create medium- or long-term work schedules to achieve business goals, coordinating across multiple teams.
- Manage and report on the performance of a substantial, diverse team, setting appropriate performance objectives and holding individuals accountable. Take corrective action where necessary to ensure team and personal objectives are met.
- Communicate the actions needed to implement the function's strategy and business plan within the team, explaining the relationship to the broader organization's mission, vision, and values. Motivate team members to commit to these goals and achieve local business objectives.
- Configure complex product-and-services solutions and associated contractual terms to meet customer needs, presenting and negotiating agreements within predefined commercial parameters.
- Develop and deliver budget plans with guidance from senior colleagues.
- Define the order processing protocol to optimize the customer experience.
- Set clear objectives for each sales call, develop tailored presentations, gather and analyze relevant information, and gain agreement on customer requirements.
- Identify opportunities to grow the value of customer accounts through additional products/services.
- Develop and implement relationship management plans for complex potential customer accounts, building relationships with decision-makers and influencers to enable effective information flow and issue resolution.
- Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs), taking action to improve performance and resolve noncompliance with HSE policies and procedures.
- Ensure compliance with the company's diversity and inclusion guidelines in all aspects of the role.
- Required qualificationsMaster's Degree or equivalent level, substantial general work experience, and comprehensive job-related experience. Experience in planning and managing resources to deliver predetermined objectives as specified by senior managers.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Master's Degree or Equivalent Level
Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level.
