Reference code: JR128537
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Here at Van Cleef & Arpels Geneva we are expanding our family by looking for a highly organized, precise and pro-active Stock Administrator for a full-time position, based in our boutique of Geneva.
CONTEXT
As part of the Operations Team, the Stock Administrator ensures the stock management of the boutique including main safe and daily safe optimum organization. She / he aims for operational excellence to support the boutique daily business.
YOUR RESPONSIBILITIES
STOCK OPERATIONS
- Manage the stock in the main safe - Receive stock (physically & system), transfer pieces, handle special products requests for CP, and ensure efficient organization of main safe
- Manage the daily safe & boutique windows Replenishment - Ensure daily replenishment according to daily routine process & in line with products list agreed with Boutique management, propose alternative when facing shortages and follow-up pieces’ movements within the boutique (CP, safe…)
- Token processes - Proceed with daily checks of tokens. Follow Maison processes and guidelines, and support Boutique team
- Contribute to document management (delivery notes, mails…)
- Ensure the back-office area is properly set-up
- Inventories & Pricing follow-up : Perform weekly & monthly stock counts according to boutique inventory schedule, perform yearly inventories in collaboration with RBO team, perform random checks of price tags and update price tags whenever needed
- Follow-up & prepare omni-channel orders
- Ensure good practices on product storage and manipulation - know how to handle HJ pieces (manipulation, stock specifications, transfer requirements…)
GENERAL BOUTIQUE OPERATIONS
- Work as a team in close collaboration with Boutique Admin & CS Admin
- Comply with Maison’s policies & abide by procedures
- Support CS Admin in CS Stock Management when needed - Receive CS (physically & system), prepare transfers and control all repairs (visual check) at reception
- Act as a back-up for Boutique & CS Admin whenever necessary to ensure continuity in boutique operations
- Aim for operational excellence as a key member of the BOH team
- Escalade feedbacks and propose improvements for existing processes when relevant
TEAM DEVELOPMENT & TEAM SPIRIT
- Support the boutique team in handling phone enquiries & CRC emails
- Develop personal knowledge & skills through self-training (Maison’s products & competition), group training sessions, and LMS tests (e-learning campaigns…)
- Raise awareness of back-office activities among the sales team & train her/his backup
- Contribute to positive team spirit & actively participate in the day-to-day boutique life
CLIENT EXPERIENCE & IN-STORE JOURNEY
- Support the boutique team in handling phone enquiries & CRC emails
- Helps organizing sales desks and ensures tidiness of the sales floor, jewelry windows with regular checks
MAISON IDENTITY & EXPERTISE
- Have basic knowledge on High Jewelry, Jewelry, Watchmaking, and Stones (for quality purposes)
- Develop operational knowledge & skills
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- At least 3 years of experience in a boutique environment
- Strong retail operations experience in a luxury environment.
- Strong organizational skills and team spirit
- Knowledge of the luxury goods industry and the jewellery/watchmaking sectors is a plus.
- Dynamic, rigorous and communicative, you are recognized for your ability to manage several subjects at the same time.
- Excellent understanding of retail productivity levers.
- Experience in an international environment.
- Fluency in French and English.
- Willingness to work weekend shifts
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development
Here at Van Cleef & Arpels Geneva we are expanding our family by looking for a highly organized, precise and pro-active Stock Administrator for a full-time position, based in our boutique of Geneva.
CONTEXT
As part of the Operations Team, the Stock Administrator ensures the stock management of the boutique including main safe and daily safe optimum organization. She / he aims for operational excellence to support the boutique daily business.
YOUR RESPONSIBILITIES
STOCK OPERATIONS
- Manage the stock in the main safe - Receive stock (physically & system), transfer pieces, handle special products requests for CP, and ensure efficient organization of main safe
- Manage the daily safe & boutique windows Replenishment - Ensure daily replenishment according to daily routine process & in line with products list agreed with Boutique management, propose alternative when facing shortages and follow-up pieces’ movements within the boutique (CP, safe…)
- Token processes - Proceed with daily checks of tokens. Follow Maison processes and guidelines, and support Boutique team
- Contribute to document management (delivery notes, mails…)
- Ensure the back-office area is properly set-up
- Inventories & Pricing follow-up : Perform weekly & monthly stock counts according to boutique inventory schedule, perform yearly inventories in collaboration with RBO team, perform random checks of price tags and update price tags whenever needed
- Follow-up & prepare omni-channel orders
- Ensure good practices on product storage and manipulation - know how to handle HJ pieces (manipulation, stock specifications, transfer requirements…)
GENERAL BOUTIQUE OPERATIONS
- Work as a team in close collaboration with Boutique Admin & CS Admin
- Comply with Maison’s policies & abide by procedures
- Support CS Admin in CS Stock Management when needed - Receive CS (physically & system), prepare transfers and control all repairs (visual check) at reception
- Act as a back-up for Boutique & CS Admin whenever necessary to ensure continuity in boutique operations
- Aim for operational excellence as a key member of the BOH team
- Escalade feedbacks and propose improvements for existing processes when relevant
TEAM DEVELOPMENT & TEAM SPIRIT
- Support the boutique team in handling phone enquiries & CRC emails
- Develop personal knowledge & skills through self-training (Maison’s products & competition), group training sessions, and LMS tests (e-learning campaigns…)
- Raise awareness of back-office activities among the sales team & train her/his backup
- Contribute to positive team spirit & actively participate in the day-to-day boutique life
CLIENT EXPERIENCE & IN-STORE JOURNEY
- Support the boutique team in handling phone enquiries & CRC emails
- Helps organizing sales desks and ensures tidiness of the sales floor, jewelry windows with regular checks
MAISON IDENTITY & EXPERTISE
- Have basic knowledge on High Jewelry, Jewelry, Watchmaking, and Stones (for quality purposes)
- Develop operational knowledge & skills
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- At least 3 years of experience in a boutique environment
- Strong retail operations experience in a luxury environment.
- Strong organizational skills and team spirit
- Knowledge of the luxury goods industry and the jewellery/watchmaking sectors is a plus.
- Dynamic, rigorous and communicative, you are recognized for your ability to manage several subjects at the same time.
- Excellent understanding of retail productivity levers.
- Experience in an international environment.
- Fluency in French and English.
- Willingness to work weekend shifts
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development
