Reference code: JR128986
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Are you a good match?
The ideal candidate for the Operations Manager role will have a diverse set of responsibilities, including overseeing various operational aspects within the company. Key qualifications for this position include holding a Bachelor’s degree and having a strong working knowledge of the Windows environment, along with proficiency in Excel and PowerPoint. Experience in the luxury sector is preferred. Additionally, this candidate should demonstrate strong project management skills, excellent communication skills, and exceptional interpersonal and organizational skills. A minimum of 7 years of experience in retail operations is required for this role. Some travel within the region may be necessary.
What are we expecting from you?
Reporting to the Boutique Director, you will be responsible for the overall management and enhancement of boutique operations in accordance with Van Cleef & Arpels and Richemont guidelines, policies, and procedures to ensure efficiency and compliance. As a member of the Boutique management team, the Operations manager actively participates and contributes to the overall team and the Boutique’s success. As an Operations Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.
In this role, you will:
Plans, schedules, and ensures effective and timely presentation of all administration, inventory, operations, and logistics within the boutique.
Ensures proper understanding and execution of all brand guidelines and procedures related to store operations with the team.
Monitors daily financial aspects of boutique sales, ensuring daily transactions and paperwork are submitted accurately and on time to the corporate office.
Manages supplier coordination, daily maintenance of the boutique, and supply replenishment.
Motivates, supports, and develops the Vault team by regularly conducting team meetings and keeping them informed about new projects, upcoming events, and potential issues.
Manages boutique stock and inventory, ensuring compliance with Richemont guidelines and reporting any potential issues.
Ensures audit and action plan follow-up, monitoring all aspects of product movement and stock maintenance.
Trains all new Boutique team members on financial guidelines, operations, and sales processes.
Pays attention to working conditions and develops action plans to improve them if necessary.
Responsible for the daily setup and unset of the Boutique for Opening and Closing.
Collaborates with Richemont security management to enhance security efficiency in the boutique.
More than a role…we recruit for a career!
By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.
The recruitment process:
Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.
Richemont offers a generous compensation and benefits package for eligible employees.


