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Asst. Manager, Quality Control & Diagnosis

  • Customer Services
  • New York, US
  • Permanent
지금 지원하기

Reference code: JR129804

반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다.  우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.  

반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.

우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.

Role Overview

The Assistant Manager of Quality Control and Diagnosis will review, diagnose and approve Van Cleef & Arpels creations serviced or produced in the Americas Workshop. As a member of the Quality Control & Diagnostic Team, this role is responsible for maintaining process efficiency, as well as collaborative communication with cross-functional stakeholders to ensure all creations are delivered to the high standards of the Maison.

This role will report to the Senior Manager, Quality Control and will be based in New York.

Responsibilities

  • Conduct detailed diagnosis and assessment of inbound jewelry repairs received from customers and boutiques.
  • Evaluate and diagnose time of sale (TOS) adjustments required for jewelry products.
  • Perform detailed QC assessments of all high jewelry manufactured in the workshop.
  • Prepare comprehensive recommendations for adjustments or repairs based on diagnostic findings, ensuring clarity and feasibility.
  • Conduct quality control reviews on outbound jewelry products, ensuring they meet Maison standards prior to release to market.
  • Complete QC reviews and diagnosis of in-transit jewelry and high jewelry pieces entering/departing the U.S to ensure product integrity during transportation.
  • Document all diagnostic findings, recommendations, and quality control assessments accurately and thoroughly, maintaining detailed records for reference and accountability.
  • Complete ad hoc projects and support as needed (i.e. events, report preparation, etc.)

Qualifications

  • A high level of emotional intelligence
  • 3+ years’ experience in jewelry inspection and quality control (i.e. repairs, alterations and/or manufacturing).
  • Experience w/ diagnostic tools (i.e. loupe, microscope, gauge, camera, Synth Detect tester).
  • Strong understanding of jewelry materials, stones, production processes, and quality standards.
  • Acute attention to detail w/ the ability to identify defects or imperfections.
  • Ability to analyze jewelry aesthetics, technical methods and proportions to ensure Maison standards are achieved.
  • Ability to communicate (verbal and written) technical information clearly and concisely.
  • Possess the ability to collaborate with cross-functional teams and external partners.
  • Ability to work and thrive in a fast-paced and dynamic workshop environment.
  • Computer experience in MS office, SAP and quality management software systems.
  • GIA Graduate Gemologist or Graduate Diamond preferred.
  • Degree in Jewelry Design, Engineering or a jewelry technical field preferred.
  • Fluency in spoken French is a plus.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Salary Range: $80,000-$90,000

Photo Block Our Values 1

우리의 가치

반클리프 아펠은 배려, 타협하지 않음, 계승, 창조성, 호기심과 열정의 가치를 추구하면서 모든 팀원이 서로 소통하고, 긍정적이고 건설적인 방식으로 협업하며, 메종의 탁월함을 유지할 수 있도록 독려합니다.

더 알아보기

Photo Block HR Philosophy

후보자의 경험

메종에 대한 몰입은 채용 과정에서부터 시작된다고 믿습니다.

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