Reference code: JR134180
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
The Client Advisor is a highly client facing role with the proven experience to achieve preset sales objectives and exceeds sales targets by proactively developing a network of clients. A Client Advisor needs to ensure a unique client experience throughout all touch points, and plays an active participant in the daily operations of the boutique.
Responsibilities
- Achieving sales goals, while balancing daily business and High Jewelry sales
- Responsible for developing a network and a loyal clientele
- Attend social functions within the community to generate new business
- Invite current and prospective clients to in-boutique events and reach out through social media and other tools
- Responsible for active participation in CRM initiatives
- Responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting
- Assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly
- Provide excellent customer service – following up on after sales service and follow the repair process from start to finish
- Must work to ensure customer satisfaction
- Must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests
- Share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique
Qualifications
- 5-7 years in a fast-paced luxury sales background
- A Bachelor’s Degree or Jewelry Certification is preferred
- Strong understanding of Client expectations and customer priorities
- Excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously
- Ability to establish and maintain effective relationships with customers and gain their trust and respect
- Excellent interpersonal and communication skills are a must.
- Multilingual skills required
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
