Reference code: JR127998
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Are you a good match?
Experience in retail, particularly in the field of luxury retail or the service sector (hospitality, tourism)
Ability to work in a fast paced retail store environment
Flexible mindset with the ability to accept change
Strong attention to detail and organizational skills required
Experience in SAP would be a plus
Excellent communication skills in English
Must be available to work retail hours, including weekends
What are we expecting from you?
You support the Operations Manager in their duties by supporting the Boutique team on all stock, logistics and boutique related administration:
Operations …
Manage the stock – receive stock, transfer pieces, proceed stock counts, handle special product requests for CP, follow-up pieces’ movements within the boutique, know how to handle HJ pieces (manipulations, transfer requirements)
Contribute to document management – invoices, archives, mails
Follow-up & prepare omni-channel orders
Can take-over on digital tools topics when Operations & Sales Manager are away
Ensure the back-office area is properly set-up
Update price tags if needed
Comply with Maison’s policies and abide by procedures
Ensure good practices on product storage and manipulation
Customer Service …
Manage the CS flows to/from the boutique (send, receive repair to/from the platform or the subcontractors)
Control all repairs (visual check) at reception
Perform CS activities allowed in the boutique
Manage spare parts & accessories (inventories, stock control, replenishment)
Maison Ambassador …
Develop personal knowledge & skills through self training (Maison’s products & competition), group training sessions, and LMS tests (e-learning campaigns…)
Raise awareness of back-office activities among the sales team & train her/his backup
Contribute to positive team spirit & actively participate in the day-to-day boutique life
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Deputy Boutique Manager, Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
