Reference code: JR131099
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
The Manager of Retail Operations is responsible for overseeing day-to-day operational effectiveness of the Canadian business and retail stores, as well as developing and leading the operations strategy for the region by partnering with the Director of Operations, Regional Directors and in-store Operations Managers/Boutique Directors. The scope of the role includes but is not limited to inventory control, operations team recruitment and development, onboarding and training, asset protection, policy and procedures enforcement, and store planning projects.
Responsibilities:
•Ensure all operational policies and procedures are kept up to date. Develop strategy to measure and ensure all employees are trained in these operations policies. Ensure all policies are enforced by Management throughout the region. Ensure stores are audit ready at all times , preforming in store audits to ensure compliance.
•Oversee stores controllables, store expense budget and ensure accurate records.
•Ensure proper procedures are being met with regard to cash, credit card tax exempt, wires.
•Support Retail teams with the coordination of inventory, cycle counts and investigations. Performs audits across region to ensure compliance is being met. Provide support and training to stores as it relates to proper inventory preparation/audit presentation. Reiterate and support the corporate directives in regard to inventories and cycle counts and audits.
•Support the retail teams with the interviewing and hiring of operations staff throughout the region. Support Boutique Directors with performance management of Operations staff, making recommendations when necessary and supporting Management with performance management when needed. Work to develop clear succession plan for operations function.
•Collaborate and support Asset Protection department in all areas of risk management, physical security, employee issues, store cash controls, inventory management, inter-store communication and audits.
•Evaluate operations in the region on a regular basis and make process improvement or simplification recommendations to reduce workload for the stores and ensure standards are maintained.
•Support region on training of new system roll-outs and new store openings.
Competencies:
•Implements processes and structure to support the organization
•Ensures delivery of expected results
•Exercises sound judgement and makes decisions
•Develops Team Leadership and Expertise
•Builds Trustful and Sustainable Relationships
Qualifications:
•Bachelor’s degree is required
•7+ Years of experience in retail operations.
•Strong working knowledge of Windows environment, Excel, PowerPoint.
•Experience in Luxury sector is a plus.
•Strong Project Management Skills
•Excellent communication skills.
•Strong Interpersonal & organizational skills.
•Some travel required within the Region.
We Offer – Canada
Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.
Expected Salary Range: $120,000.00 - $125,000.00 annually. Salary will be determined based on relevant skills and experience.
