Reference code: JR134296
반클리프 아펠은 아름답고 창의적인 환경가운데 탁월한 노하우와 탄탄한 헤리티지를 보유한 하이 주얼리 메종입니다. 우리 메종은 자신의 전문성을 개발하고 전수하는 데 몰두하는 진취적이며 재능 있는 인재를 찾고 있습니다.
반클리프 아펠에서 여러분은 열정적인 전문가들과 함께 메종의 혁신을 이끌어가게 될 것입니다.
우리는 다양한 경험과 배경의 인재를 채용하고 있습니다. 다양성과 포용성 안에서 창의성과 지식이 극대화되어 탁월함을 만들어간다고 확신하며 더욱 다양하고 상호 보완적인 팀을 만들기 위해 지속적으로 노력하고 있습니다.
Are you a good match ?
You have at least five years of experience in a similar role. You have a strong hospitality mindset, a thorough understanding of premium standards, and meticulous attention to detail. You know how to define, implement, and maintain a consistent level of excellence across multiple sites. You are recognized for your ability to unite teams and collaborate effectively with a wide range of stakeholders. Highly organized and able to manage priorities, you are solutions-oriented, autonomous, creative, and proactive. You are proficient in financial management and procurement tools, including SAP and Excel, as well as digital collaboration tools. You are fluent in both French and English, written and spoken.
What are we expecting from you?
Reporting directly to the Swiss Administrative & Financial Director, you are the guardian of our brand image, occupant comfort, and reception excellence across all our sites in Switzerland (Offices and Manufactures).
Your key responsibilities include:
- Hospitality & Visitor Experience Management (Internal & External)
- Service Excellence: define and uphold consistent reception and service standards across all Swiss sites, rooted in care, benevolence, and knowledge sharing.
- Provider Management: lead, train, and oversee outsourced reception, front desk, and concierge teams, ensuring luxury service standards and SLA compliance.
- On-Site Experience: maintain impeccable, welcoming, and thoughtfully arranged workplaces and meeting areas.
- Operational Coordination & Cross-Functional Collaboration
- Internal Partnerships: coordinate with Real Estate and Security on site planning, visitor flows, access, and emergency procedures.
- General Services: oversee mail, supplies, catering, shared areas, and light maintenance with a creative, sustainable approach.
- Events & VIP Visits: coordinate logistics and hospitality for internal events and VIP visits across all sites.
- Budgetary & Administrative Management
- Budget Management: build, monitor, and optimize the General Services and Hospitality budget across Switzerland.
- Procurement Administration: manage POs, invoices, and monthly and annual closings using Group tools, including SAP.
- Sourcing & Negotiation: support tenders and RFPs with Procurement, and negotiate contracts to balance quality and cost.
- Partner with the Technical Facilities Coordinator: they lead infrastructure and technical maintenance, while you oversee hospitality and occupant services.
- Bring creativity, attention to detail, and a passion for hospitality to enhance every employee and guest experience.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process you will meet the Administrative and Financial Director, the HR Manager and the Chief Financial Officer.
