Reference code: JR126155
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
MAIN PURPOSE/ KEY RESPONSIBILITIES
Main Purpose
Reporting to the Japan Physical Security & HSE Director, the Physical Security & HSE Manager is responsible to planning, execution and management of the group/ regional/ local physical security directives, policies and procedures with an overall objective, to protect the security and safety of employees, and safeguard corporate assets and its reputation.
Key Responsibilities
Training
Develop a series of training material for different target audiences, conduct regular reviews to assess training requirements, develop and deliver training to elevate and enhance over security awareness and compliance to standards.
Organize and conduct life safety related training such as evacuation drills, earthquake and fire response, first aid and attacker training for retail boutiques.
Physical Security, Health & Safety
Actively seek and promote an appropriate level of communication and deliver a collaborative, business partner approach to all stakeholders (brands, boutiques, support functions, external partners/ suppliers);
Support the implementation of the physical security related aspects of the Group Security Policy;
Provide timely and accurate feedback on security related incidents / issues;
Update security related incidents reports, work with vendors on ensuring KPI’s and SLA are agreed and delivered;
Work to ensure staff are aware, trained and adhere to security guidelines;
Coordinating internal/ external parties to deliver security related training.
Boutique/Facility Project(s)
To review the physical security aspects of the boutique and facilities to ensure alignment to the groups security standards;
To collaborate with store planning and administration teams to ensure appropriate execution of physical and technical measures;
To design, source, coordinate with 3rd party security vendor (s) for the implementation of security system;
Assess and mitigate all types of physical threats to staff and facilities (Corporate office, warehouse, and retail boutiques etc.)
Retail/Function Operation
To implement security policies and guidelines;
To develop and deliver security related training to the staffs;
To conduct reviews / assessments and audits to ensure continuous compliance.
Incident Management & Crisis Support
Monitoring risks for incoming and/or outgoing business travelers, ensure coordination with stakeholders and advise on preventive measures;
Ensuring that emergency response plans are available and tested for emergencies, such as adverse weather, fires, crime, or threats;
Ensuring that Richemont Crisis Management Teams are set-up, maintained, trained, and exercised to coordinate the response activities in the event of a crisis;
Providing training and support to the local dedicated teams for the use of dedicated tools.
Physical Security, Health & Safety Incident
Provide active support during a security or health & safety related incident and recovery period and appropriately follow-up and propose corrective action to prevent recurrences.
Events
To assess with the security risk assessments, propose mitigation measures and prepare security concepts/plans for various types of company events;
Support the deliverables and execution of the security plans;
Handle security related incidents at events;
Act as the security point of contact for events.
Relations with external security suppliers
To collaborate efficiently, effectively and ethically with external security suppliers/vendors/service provider, including but not limited to sourcing, performance review and cost controls.
Other Duties
Maintain data, information, drawing(s), and document(s) related to physical security;
Compile accurate reports and statistic, either regular or ad-hoc;
Build relationship with police task force unit and mall management;
Conduct internal investigations of theft or fraud, support Legal & Compliance, HR and other internal clients as needed;
Other duties relating to security, health & safety as instructed by Physical Security & HSE Director.
SKILLS AND EXPERIENCE
University degree or above, preferably in Physical Security or Security Risk Management.
Board certification by ASIS (PSP or CPP) is an advantage.
Minimum of 6+ years of combined experience in Physical Security, ideally in a managerial position and/or within the retail industry.
Experience managing a team of professionals, as well as vendors/contractors.
Bilingual in Japanese and English; native or near-native Japanese proficiency with business-level English.
Experience in managing physical security vendors and third-party contractors.
Willingness and ability to travel as needed.
Availability to respond to incidents 24/7/365.
Ability to work well under pressure while managing multiple projects.
Knowledge and experience in security operations, project management, electronic security systems, security risk assessments, and health & safety.
Proficient in computer skills, including MS Office, MS Visio, and AutoCAD.
This is not a remote or work-from-home position.
