Reference code: JR127649
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
Role Overview
The Senior Watchmaker acts as the primary technical expert for a team of watchmakers within the Richemont Technical Center. This role focuses on the continuous improvement of the team's technical skills through daily mentoring, support, and troubleshooting of complex timepieces, particularly for VIP clientele and high-complication watches.
Responsibilities
- Strategic/functional leadership responsibilities
- Act as the main technical expert for a group of watchmakers, focusing on continuous improvement of their technical skills.
- Assist the Technical Management with the technical functions of the team.
- Determine resolutions for complex pieces during the troubleshooting process.
- Designated as the technical expert and cross-functional to assist in all Brands as needed under supervisory representation.
- Provide individual support to the technical team and act as the go-to technical expert.
- Collaborate with the technical lead on skill deficiencies of individual team members and provide constructive feedback to address deficiencies with on-the-job training.
- Communicate in a timely manner to the technical lead when a technical issue is identified (technical feedbacks).
- Essential daily responsibilities
- Repair watches categorized as VIP for high clientele or high complication pieces.
- Collaborative/cross-functional responsibilities
- Assist individuals in providing guidance on work organization to increase work efficiency as needed.
- Assist with the training & development of new team members.
- Managerial/team leadership responsibilities
- Maintain healthy working relationships with team members; assist with providing mentoring and guidance for improvement areas.
- Constructively communicate information in an objective and concise manner.
- Lead by example and provide positive reinforcement of policies and procedures (5S, FIFO, etc.).
Qualifications
- Education
- High School Diploma or GDA.
- Watchmaking diploma is preferred.
- Years and type of experience
- Minimum of 5 years of experience in Watchmaking is preferred.
- Working experience with luxury brands is a plus.
- Technical skills or knowledge
- High level of dexterity and focus to handle small parts, with a strong attention to detail.
- Ability to follow instructions and efficiently provide a high level of quality.
- Ability to analyze and solve problems by using adequate processes and tools available.
- Professional/behavioral competencies
- Proven ability to work in a fast-paced environment.
- Good communication and listening skills.
- Computer skills are a plus.
- Leadership/managerial skills
- Ability to mentor and coach team members.
- Strong communication skills for providing guidance and feedback.
- Ability to lead by example and reinforce policies.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
