Reference code: JR130869
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allow our Maison to regularly reinvent itself.
At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Our Sydney Flagship is undergoing a world-class transformation, as we prepare to unveil a new vision that will transform client engagement and showcase the Maison like never before.
Are you a good match:
You are a dedicated and service-oriented professional with a minimum of 2 years of customer service experience, ideally in luxury retail or hospitality. You possess foundational knowledge of jewellery and watchmaking, strong communication, and organizational skills. Eager to learn, proactive in sharing knowledge, and committed to delivering an outstanding client experience, you maintain impeccable grooming standards and a keen eye for detail. You thrive in a multicultural environment, always seeking solutions to enhance client and team satisfaction.
What are we expecting from you?
As a Boutique Assistant, you are a vital support to our Sales Associates, enhancing the client journey and upholding the esteemed spirit of Van Cleef & Arpels. Your key responsibilities include:
Client Experience & Support: Warmly welcome clients, offer refreshments, and assist Sales Associates during presentations by preparing products and ensuring a seamless experience. Support the sales process, including product preparation, wrapping, and processing transactions. Assist with daily clienteling activities and facilitate the in-store journey.
Maison Expertise & Brand Presentation: Contribute to maintaining the Maison’s visual identity, support event organization, and maintain knowledge of High Jewellery, Jewellery, and Watchmaking.
Operational Excellence: Assist with back-office sales tools and various operational tasks such as stock counts, safe replenishment and deliveries. Ensure strict compliance with Maison policies and procedures, paying close attention to product storage.
Team Collaboration & Growth: Actively develop personal knowledge and skills through self-training and participation in group sessions, collaborating effectively to enhance work processes.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
Our Recruitment Process:
Step 1: Submit your application!
Step 2: If your profile aligns, you will be sent a link to complete a short online video application
Step 3: Following a successful screening, you will be invited to an in-person recruitment day in Sydney (End of July) where you will have the opportunity to learn more about the Maison and meet key personnel from Van Cleef & Arpels Oceania.
Step 4: 1on1 interviews with the Boutique Manager and Commercial Director to show case your suitability for a role with Van Cleef & Arpels.
Step 5: With successful interviews completed, and contingent upon successful pre-employment screenings, you'll begin your journey with us.
