Reference code: JR131099
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
The Manager of Retail Operations is responsible for overseeing day-to-day operational effectiveness of the Canadian business and retail stores, as well as developing and leading the operations strategy for the region by partnering with the Director of Operations, Regional Directors and in-store Operations Managers/Boutique Directors. The scope of the role includes but is not limited to inventory control, operations team recruitment and development, onboarding and training, asset protection, policy and procedures enforcement, and store planning projects.
Responsibilities:
•Ensure all operational policies and procedures are kept up to date. Develop strategy to measure and ensure all employees are trained in these operations policies. Ensure all policies are enforced by Management throughout the region. Ensure stores are audit ready at all times , preforming in store audits to ensure compliance.
•Oversee stores controllables, store expense budget and ensure accurate records.
•Ensure proper procedures are being met with regard to cash, credit card tax exempt, wires.
•Support Retail teams with the coordination of inventory, cycle counts and investigations. Performs audits across region to ensure compliance is being met. Provide support and training to stores as it relates to proper inventory preparation/audit presentation. Reiterate and support the corporate directives in regard to inventories and cycle counts and audits.
•Support the retail teams with the interviewing and hiring of operations staff throughout the region. Support Boutique Directors with performance management of Operations staff, making recommendations when necessary and supporting Management with performance management when needed. Work to develop clear succession plan for operations function.
•Collaborate and support Asset Protection department in all areas of risk management, physical security, employee issues, store cash controls, inventory management, inter-store communication and audits.
•Evaluate operations in the region on a regular basis and make process improvement or simplification recommendations to reduce workload for the stores and ensure standards are maintained.
•Support region on training of new system roll-outs and new store openings.
Competencies:
•Implements processes and structure to support the organization
•Ensures delivery of expected results
•Exercises sound judgement and makes decisions
•Develops Team Leadership and Expertise
•Builds Trustful and Sustainable Relationships
Qualifications:
•Bachelor’s degree is required
•7+ Years of experience in retail operations.
•Strong working knowledge of Windows environment, Excel, PowerPoint.
•Experience in Luxury sector is a plus.
•Strong Project Management Skills
•Excellent communication skills.
•Strong Interpersonal & organizational skills.
•Some travel required within the Region.
We Offer – Canada
Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.
Expected Salary Range: $120,000.00 - $125,000.00 annually. Salary will be determined based on relevant skills and experience.
