Reference code: JR133242
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
The ideal candidate for this role will have 5+ years of professional experience in Luxury eCommerce/Digital; Master's degree (MBA, Data Analytics, or related) preferred. You will have a proven track record in insights or data analysis roles, preferably within e-commerce or online marketplaces. You will be able to leverage web analytics tools, including GA4 to track digital performance, measure customer behavior and generate insights that optimize online customer journeys in a luxury retail environment. The ideal candidate will have strong experience building dashboards and reports using BI tools (Power BI, Looker, Qlik Sense, or Tableau); Strong proficiency in SQL for data extraction, transformation, and manipulation; Working knowledge of Python or R for statistical analysis and data processing; Experience with light ETL work extracting, transforming, and loading data from multiple sources; Experience using AI tools for analytics, automation, or insight generation (e.g., generative AI, Copilot, or AI features within BI platforms). You will have a strategic mindset and have the ability to connect data insights to broader business strategies and make recommendations that drive meaningful outcomes. Experience working with sales, operations, or customer data, retail, logistics, or contact center data is a plus
What are we expecting from you?
We are seeking an innovative, strategic, and analytically minded Manager to join our Digital Analytics & Insights team. This is not a traditional analytics role, we are looking for a dreamer and a doer who is not afraid to experiment, challenge the status quo, and bring fresh ideas to life.
This role is designed to be the right hand to the Senior Manager, owning the data analysis, reporting, insight generation, and AI-enhanced analytics that drive business decisions in a fast-paced luxury retail environment.
If you are someone who looks at data and sees opportunity, not just numbers, who asks "what if?" and then figures out "how“ , we want to talk to you.
In this role, you will:
Partner with business leaders to understand their questions and translate them into analytical requirements
Extract, clean, and analyze large datasets using SQL and Python
Build and maintain dashboards and reports in Power BI, Google Looker, or Qlik Sense that provide real-time visibility into business performance
Proactively identify trends, risks, and opportunities delivering insights before stakeholders ask for them
Reduce ad-hoc data requests by creating self-service reporting solutions
Leverage AI tools (e.g., generative AI, Copilot, or embedded AI features in BI platforms) to accelerate data analysis, automate repetitive tasks, and generate first-pass insights
Use AI to summarize complex datasets, identify patterns, and suggest hypotheses for deeper investigation
Partner with the Senior Manager to pilot new AI capabilities (e.g., Ambition AI, SharePoint Agents) that enhance team productivity and insight generation
Ensure AI-generated insights are validated, accurate, and aligned with business context
Build and maintain simple ETL processes to extract data from source systems
Perform data transformation and cleansing to ensure accuracy and consistency
Work with the Senior Manager to define data models that support reporting needs
Serve as the primary data partner to other online retail teams (CRC, Operations, Web Experience and CRM)
Translate complex data into clear, compelling narratives and recommendations for non-technical audiences
Present findings to mid-level and senior leadership with confidence and clarity
Regularly track and monitor online retail performance, web traffic and contact center traffic. Provide insights on trends and actionable to improve KPIs
Work with Van Cleef & Arpels HQ and Richemont partners to maintain established data governance policies and procedures and to understand the entire data lifecycle
Support with adhoc data and AI related projects.
More than a role…we recruit for a career!
By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.
The recruitment process:
Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.
Richemont offers a generous compensation and benefits package for eligible employees.
We Offer:
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
