Reference code: JR135554
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
You have a bachelor’s degree or above.
You have professional experience as a Trainer, Field Coach or similar role in luxury hospitality industry.
You have familiarity with traditional and modern training methods.
You have behavioural competencies: excellent interpersonal skills, reliable and independent, positive attitude, presentable, team player.
You are fluent in English. (verbal & written).
What are we expecting from you?
- Implement adapted team development path: You will conduct Maison’s key trainings which focus on soft skill (service, clienteling, selling skill, CS…) and communicate all the training programs on a timely basis & organize. You will evolve training to enhance team experience by utilizing existing tools, developing new content, and improving knowledge and provide superior guidance, mentoring, adapted development path and feedback for the SAs to strengthen their talent pool. You will also regularly communicate with stakeholders to ensure that all needs are met, monitor the progress of performance & training efficiency.
- Develop & maintain team expertise: You will develop and implement advanced training to enhance team expertise. You will identify success factor and key development area by staffs and closely work with internal team, identifying future training needs and creating a curriculum to facilitate that training.
- Follow up at boutique of staff’s practice based on reality focusing on selling & other soft skills: You will have follow-up session by individually or small group to hear participant’s feedback and improvement/challenges to enhance client experience. You will design follow up courses, coaching material and tools as role-play activities, case studies and inspire team to extend thinking and learn by sharing the best practices.
- Assist to achieve effective people development strategy: You will review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention. You will ensure that training materials and programs are current, accurate, and effective and develop & arrange the localized training with team & general support for training events.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet local Senior Training Manager, local Talent Acquisition Specialist, local Retail Director, local Human Resources Specialist.
