Reference code: JR113219
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Do you match with the profile?
- Do you have an understanding of the retail business (luxury retail brand or similar is a plus)?
- Do you have analytical skills and logical thinking skills to analyze client, sales, and marketing data?
- Are you able to simplify things for a wider audience and clarify key findings and actions?
- Do you have excellent skills in Excel, and any BI tools?
- Do you enjoy working cross-functionally and proactively with motivation and agility?
- Are you sensitive to details?
- Do you have native Japanese & business level English?
If yes, we’d love to view your profile!
What are we expecting from you?
The Client Insights Assistant Manager will support the effective utilization of client insights and the implementation of data-driven CRM and Clienteling strategies for the Japan market, aligning with Maison objectives.
- You will work collaboratively with various teams within the organization, providing support for client development, CRM/Clienteling executions, data quality management, and the enhancement of client data-driven decision-making.
- You will translate database insights into predictive purchase behaviour: product, seasonality, nationality…to maximize commercial opportunities.
- You will measure performance results/progress on CRM, Client Experience and Clientelling programs that drive client engagement, recruitment, upgrade and loyalty.
- You will manage client database to improve data accuracy and quality, resolve various data issues, and manage client consolidation, modification, and deletion process.
More than a job…it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development
The recruitment process:
- Send your application online
- If your profile matches our search, you will be contacted by the HR team for an interview.
- You will meet with the HRBP, Client Engagement Sr. Manager, Regional Retail Director, and VCA Japan President.
