Reference code: JR127998
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match?
Experience in retail, particularly in the field of luxury retail or the service sector (hospitality, tourism)
Ability to work in a fast paced retail store environment
Flexible mindset with the ability to accept change
Strong attention to detail and organizational skills required
Experience in SAP would be a plus
Excellent communication skills in English
Must be available to work retail hours, including weekends
What are we expecting from you?
You support the Operations Manager in their duties by supporting the Boutique team on all stock, logistics and boutique related administration:
Operations …
Manage the stock – receive stock, transfer pieces, proceed stock counts, handle special product requests for CP, follow-up pieces’ movements within the boutique, know how to handle HJ pieces (manipulations, transfer requirements)
Contribute to document management – invoices, archives, mails
Follow-up & prepare omni-channel orders
Can take-over on digital tools topics when Operations & Sales Manager are away
Ensure the back-office area is properly set-up
Update price tags if needed
Comply with Maison’s policies and abide by procedures
Ensure good practices on product storage and manipulation
Customer Service …
Manage the CS flows to/from the boutique (send, receive repair to/from the platform or the subcontractors)
Control all repairs (visual check) at reception
Perform CS activities allowed in the boutique
Manage spare parts & accessories (inventories, stock control, replenishment)
Maison Ambassador …
Develop personal knowledge & skills through self training (Maison’s products & competition), group training sessions, and LMS tests (e-learning campaigns…)
Raise awareness of back-office activities among the sales team & train her/his backup
Contribute to positive team spirit & actively participate in the day-to-day boutique life
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Deputy Boutique Manager, Retail Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
