Reference code: JR132948
自1995年以来，罗杰杜彼一直走在当代高级制表业的前沿。其富有表现力的时计牌搭载于日内瓦一体化制表厂自主研发的精湛机芯，并获日内瓦印记权威认证。
对卓越的不懈追求，对至臻工艺的极致探寻，以及对独到技艺的持续打磨，构成了罗杰杜彼不变的核心精神。我们致力于打造充满活力的工作环境——在这里，协作备受推崇，大胆创新受到鼓舞，而对事业的热爱，则成就真正丰盈的职业体验。我们正在寻找独具个性、敢于突破、富有创造力的人才，诚邀您共同投身罗杰杜彼的非凡旅程。z
Role Overview
A Sales Associate at Roger Dubuis is responsible for achieving sales goals while ensuring the best customer experience.
Responsibilities
- To achieve the boutique monthly and annual sales turnover, in line with Roger Dubuis commercial strategy, sales ceremony and client service excellence.
- Cultivate and develop a network and a loyal clientele.
- Provide excellent customer service and after-sales experience to clients.
- Deliver bespoke experiences for Ultra High Net Worth Individuals (UHNWI) clients to keep them engaged with the brand.
- Share the Roger Dubuis story, our commitment to quality standards and collections with clients.
- Generate new business opportunities through participation in social functions within the community; invite current and prospective clients to in-boutique events and utilise social media platforms and other support to reach out to clients.
- CRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting.
- Maintain high standards of boutique presentation and ensure merchandise is properly maintained and secured at all times.
- Follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.
SECONDARY
- To take part actively in meetings, cycle inventory counts, and all daily operations as required
- To assist fellow Boutique Ambassadors during a sale – i.e. customer service, gift wrapping, conveying pieces from the stock.
- To perform all the “back of the house” activity that make boutique operates smoothly
- To perform any selectivity entrusted task by the Boutique Manager – i.e. re-stocking, display, sales accessories follow-up and maintenance
- To respect, apply and promote compliance and security rules
Qualifications
- Possess an entrepreneurial mindset
- Team player with great organizational skills
- Passionate about High Watchmaking and UHNWI Lifestyle
- Sensitive to the luxury watch industry and competitors
- Comfortable working with an UHNWI international clientele
- Languages: English (Mandarin and Spanish are a plus)
REQUIRED EXPERIENCE
- Bachelor’s degree or equivalent preferred
- Travel required 40%
TECHNICAL SKILLS / ABILITIES
- Team player, hard worker and positive
- Ability to work in fast paced environment
- Excellent interpersonal, communication and organizational skills
- Creative, entrepreneurial & proactive
PERSONAL SKILLS
- Fluent in English
- Other languages a plus (Mandarin Chinese, Spanish)
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer – United States
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $25 - $28
Salary will be determined based on relevant skills and experience.
