Reference code: JR134296
我们是谁？
作为传承悠久历史的高级珠宝世家，梵克雅宝崇尚在充满魅力和创意的环境中追求卓越的专业技术；
世家正在广募英才，寻觅勤勉认真、毫不妥协，专注于提升和传播专业知识的优秀人才；
在梵克雅宝世家，您将与满怀激情的行业专家们共事合作，助力世家不断革新；
梵克雅宝以支持多元文化背景为荣，聘请不同背景、经历和身份的优质人才。
世家坚信，当我们充分接纳并支持各类不同的经历与背景时，创意与知识便能自由绽放与翱翔。我们将一如既往，竭力打造一个和谐互补的世家团队。
Are you a good match ?
You have at least five years of experience in a similar role. You have a strong hospitality mindset, a thorough understanding of premium standards, and meticulous attention to detail. You know how to define, implement, and maintain a consistent level of excellence across multiple sites. You are recognized for your ability to unite teams and collaborate effectively with a wide range of stakeholders. Highly organized and able to manage priorities, you are solutions-oriented, autonomous, creative, and proactive. You are proficient in financial management and procurement tools, including SAP and Excel, as well as digital collaboration tools. You are fluent in both French and English, written and spoken.
What are we expecting from you?
Reporting directly to the Swiss Administrative & Financial Director, you are the guardian of our brand image, occupant comfort, and reception excellence across all our sites in Switzerland (Offices and Manufactures).
Your key responsibilities include:
- Hospitality & Visitor Experience Management (Internal & External)
- Service Excellence: define and uphold consistent reception and service standards across all Swiss sites, rooted in care, benevolence, and knowledge sharing.
- Provider Management: lead, train, and oversee outsourced reception, front desk, and concierge teams, ensuring luxury service standards and SLA compliance.
- On-Site Experience: maintain impeccable, welcoming, and thoughtfully arranged workplaces and meeting areas.
- Operational Coordination & Cross-Functional Collaboration
- Internal Partnerships: coordinate with Real Estate and Security on site planning, visitor flows, access, and emergency procedures.
- General Services: oversee mail, supplies, catering, shared areas, and light maintenance with a creative, sustainable approach.
- Events & VIP Visits: coordinate logistics and hospitality for internal events and VIP visits across all sites.
- Budgetary & Administrative Management
- Budget Management: build, monitor, and optimize the General Services and Hospitality budget across Switzerland.
- Procurement Administration: manage POs, invoices, and monthly and annual closings using Group tools, including SAP.
- Sourcing & Negotiation: support tenders and RFPs with Procurement, and negotiate contracts to balance quality and cost.
- Partner with the Technical Facilities Coordinator: they lead infrastructure and technical maintenance, while you oversee hospitality and occupant services.
- Bring creativity, attention to detail, and a passion for hospitality to enhance every employee and guest experience.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process you will meet the Administrative and Financial Director, the HR Manager and the Chief Financial Officer.
