Reference code: JR113031
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
HOW WILL YOU MAKE AN IMPACT?
Our European warehouse in Amsterdam structures a warehouse community with three disciplines: Finished products, Spare parts and E-commerce. As Logistics Operator of the European warehouse in Amsterdam you will fulfil an important role within one or more of these disciplines and various flows (inbound-, outbound-, return flows) of 10 different brands.
The Warehouse (being supplied directly by central warehouse in Switzerland, plus a few external vendors and reverse flows from boutiques/wholesalers) is a key European hub for Spare parts and Finished product returns as well as European E-commerce operations, therefore directly impacting Richemont sales- and after sales performance. The team also support local brand and after sales activities.
Key responsibilities:
Picking
- Picking (by hand or RF-gun/ clean work/ no forklifting) of spare parts and finished products based on picking lists, for wholesalers, boutiques, repair platforms or end-customers in Europe, aiming all deliveries to be fully processed on a daily base,
- Verify of picked orders (for reference and quantity) and sorting of orders per client if needed.
Shipping
- Create shipments in ERP system (SAP) and carrier software for all orders to clients (end- customer, wholesalers, boutiques and RCS departments) as well as returns to vendors
- Print necessary shipping documents; shipping label, packing list, special delivery instruction label and ensure proper packing of products for shipping
- Recognize special destinations like non-EU and create/print/sign necessary export documents depending on demands of local customs of the receiving country. Taking into account the special regulations for shipping dangerous goods in general (ADR Awareness) or CITES products (endangered species) to non-EU destinations (in cooperation with local logistics)
- Prepare (copies of) all export documents and manifests for the carriers, ensuring this is in line with the actual shipments.
Inbound/reception
- Reception of new deliveries from various suppliers/carriers. Verifying quality and quantity of parcel, setting of ‘arrival flag’ inside ERP system (SAP)
- Check the contents of each parcel versus the included documents (packing list/invoice), quantity and quality, notice claims
- Notice claims (short pack, over pack, wrong reference, etc.), make necessary adjustments in ERP system to maintain correct stock levels and communicate claims to central team via email and follow-up on them
- Act on local claims (from our own order pickers) in case items are misplaced in the stock
Customer Returns
- Check of returning spare parts and finished products from end-customer, wholesalers, and boutiques
- Receive products into correct storage location (depending on quality, purpose) via ERP system (SAP)
- Store actual products into correct physical locations, depending on type of product and quality
- Notice claims, make necessary adjustments in ERP system to maintain correct stock levels, communicate claims to central team via email and follow-up on them.
Warehousing
- Place items per brand and category into the correct bin/stock location (managed by reference)
- Create new storage location if not yet existing or too small
- Organize cupboards and other storage locations, keep all storage bins well organized
- Participate in annual and bi-annual stock takes according to guidelines.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- MBO-level acquired by education or experience
- Experience with MS Office (preferable) (Basic) SAP knowledge (preferable)
- Advanced knowledge of Dutch and English language, spoken and written
- Strong customer focus
- Hands-on mentality
- Accurate and good with numbers and figure series
- Coping with high demands (do things quick, fast, flexible, good)
- Team player
- Affinity with computers
- Flexible
Please note that this is a fixed term contract and full time employment.
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
YOUR JOURNEY WITH US:
1st Stage – After your application has been selected, our recruitment team will reach out to you for an introductory call
2nd Stage – Interview with the Warehouse Manager B2B and Team Leader
3rd Stage – Interview with Second Team Leader
