Reference code: JR131992
自1995年以來,Roger Dubuis羅杰杜彼一直走在製錶工藝的最前沿,集結超凡表現力和獨特個性,鐘錶專業技術更是傲視同儕。品牌獲Poinçon de Genève日內瓦印記認證,每件震撼人心的時計傑作均糅合現代技術和傳統工藝。
對卓越的不懈追求、對完美手法的執著探索,以及對獨特技藝的持續精進,是Roger Dubuis羅杰杜彼始終如一的核心精神。我們致力於營造一個充滿活力的工作環境,在這裡,協作受到重視,大膽創新備受鼓勵,而對工作的熱愛則轉化為豐富而深刻的體驗。
我們誠摯邀請獨具一格、勇於突破且富有創造力的人才,加入Roger Dubuis羅杰杜彼的非凡旅程,與我們一同開創未來。
YOUR MISSION: Assist the Store Manager in the day-to-day store operations. In line with Company policies and Store Management guidelines, ensure efficient operations management for dedicated managerial tasks such as staffing issues, planning shifts / rotas and / or customer issues / complaints in order to improve customer service and enhance customer satisfaction. HOW WILL YOU MAKE AN IMPACT? - Assist the Store Manager in overseeing daily store operations, ensuring alignment with Company policies and Store Management guidelines. - Manage staffing issues, including planning shifts and rotas, to maintain optimal store performance. - Address customer issues and complaints promptly to enhance customer satisfaction. - Demonstrate key product/service features and link them to customer challenges to drive sales. - Provide advanced product/service information and respond to complex customer inquiries. - Lead day-to-day operations for a specific store department, ensuring efficient workflow. - Record and process custom/special orders, coordinating with relevant teams for delivery. - Handle basic issue escalations and provide necessary managerial approvals. - Design and manage monthly schedules, assigning tasks to ensure high-priority work is completed. - Present additional products/services during customer interactions to maximize sales opportunities. - Conduct customer interviews to clarify requirements and assist in potential customer interviews. - Develop new customer relationships through proactive outreach and serve as the first point of contact for queries and complaints. - Identify and recommend products/services that meet customer needs, encouraging purchases. - Participate in professional development activities to enhance capabilities and stay updated on industry best practices. - Prioritize and manage personal workflow to meet productivity, quality, and timeliness standards. - Utilize performance management systems to improve personal performance. - Post-Secondary Non-Tertiary Education required. - Sound experience and understanding of straightforward procedures or systems. - Basic experience in coordinating the work of others. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Sound experience and understanding of straightforward procedures or systems.

