Reference code: JR134336
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
Role Overview
The AVP, Human Resources, Commercial - Americas, will serve as a strategic HR leader responsible for developing and executing comprehensive HR strategies and initiatives that support the growth and operational excellence of Van Cleef & Arpels' retail boutique network across the Americas. This role will lead a team of four HR professionals, providing expert guidance and support to approximately 32 retail boutiques, with a strong focus on development, employee relations, and fostering a high-performance culture as the Maison continues its expansion. The AVP will act as a trusted advisor to retail leadership, ensuring HR practices are aligned with business objectives and the unique values of Van Cleef & Arpels.
Responsibilities
Strategic HR Leadership & Partnership:
- Develop and implement HR strategies and programs that align with the overall business objectives of Van Cleef & Arpels, Americas, particularly supporting the growth plans for the retail boutique population.
- Serve as a strategic partner and advisor to retail leadership on all HR-related matters, including organizational design, workforce planning, talent management, and change management.
- Translate business needs into effective HR solutions and initiatives.
Team Leadership & Development:
- Lead, mentor, and develop a team of four HR professionals, fostering a collaborative and high-performing environment.
- Oversee the day-to-day operations of the HR team, ensuring efficient and effective delivery of HR partnership and support to the retail population.
- Provide guidance and support to the team on complex HR issues, professional development, and career growth.
- Contribute to the Americas HR Team as a key leader and thought partner.
Talent Management & Acquisition:
- Oversee the full talent lifecycle for the retail boutique population, including recruitment, onboarding, performance management, talent development, and succession planning.
- Partner with retail leadership to identify current and future talent needs, developing proactive strategies to attract, retain, and develop top-tier retail professionals.
- Ensure a consistent and exceptional candidate and employee experience that reflects the luxury brand image of Van Cleef & Arpels.
Employee Relations & Engagement:
- Manage and resolve complex employee relations issues, ensuring fair and consistent application of policies and compliance with all relevant labor laws.
- Develop and implement strategies to enhance employee engagement, satisfaction, and retention within the retail network.
- Promote a positive and inclusive work environment that embodies the Maison's values and culture.
Compensation & Benefits:
- Collaborate with the broader HR team on compensation and benefits strategies, ensuring competitive and equitable practices for the retail population.
- Provide input on salary benchmarking, incentive programs, and benefits offerings relevant to the luxury retail market.
HR Operations & Compliance:
- Ensure all HR policies, procedures, and practices are compliant with federal, state, and local labor laws and regulations across all operating states.
- Oversee HR data management, reporting, and analytics to inform decision-making and track HR effectiveness.
- Drive continuous improvement in HR processes and systems.
Organizational Development & Culture:
- Support organizational development initiatives, including change management, team effectiveness, and leadership development programs for retail management.
- Champion the Van Cleef & Arpels culture, ensuring it is consistently reflected in HR practices and employee experiences.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
- Minimum of 10+ years of progressive HR experience, with at least 3-5 years in a leadership role managing a team.
- Extensive experience supporting a multi-unit retail environment, preferably within the luxury sector, with a strong understanding of retail operations and challenges.
- Proven track record of developing and implementing HR strategies that drive business results and support organizational growth.
- Deep knowledge of federal, state, and local employment laws and regulations across the Americas region.
- Exceptional interpersonal, communication (written and verbal), and presentation skills, with the ability to influence and build strong relationships at all levels.
- Strong analytical and problem-solving abilities, with a data-driven approach to HR.
- Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
- High level of integrity, discretion, and professionalism.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $235,000-255,000
Salary will be determined based on relevant skills and experience.
