Reference code: JR135528
万宝龙品牌创立于1906年，自推出首款防漏墨水笔以来，始终致力于革新书写文化，以卓越工艺、非凡美学和创新方案享誉四海。此外，我们还坚持不断突破局限。我们将优良传统、尖端技术和匠心设计有机融合，深耕书写工具、腕表、皮具、高新科技设备、精选配饰等多元领域。万宝龙品牌名称和徽记皆承载着我们的使命：以精湛工艺诠释大胆创意，为追求卓越的人士打造精美杰作。为此，我们始终走在技术和设计的前沿，凝聚全球3000余名员工的热忱，并秉持如产品般精益求精的企业文化：鼓舞员工挖掘自身潜能，促进蓬勃成长，取得非凡成果。
HOW WILL YOU MAKE AN IMPACT?
As a brand ambassador for Montblanc, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our Maison and ultimately setting an exemplarily standard of customer experience and level of performance.
A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.
KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment.
We require individuals who are passionate and curious about our Maison; reflecting the Montblanc attitude and acting as a brand ambassador every day.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.
We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous.
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
- 2nd Stage – Interview with Hiring Manager
- 3rd Stage – Interview with Brand Director
