Reference code: JR124267
自1995年以來，Roger Dubuis羅杰杜彼一直走在製錶工藝的最前沿，集結超凡表現力和獨特個性，鐘錶專業技術更是傲視同儕。品牌獲Poinçon de Genève日內瓦印記認證，每件震撼人心的時計傑作均糅合現代技術和傳統工藝。
對卓越的不懈追求、對完美手法的執著探索，以及對獨特技藝的持續精進，是Roger Dubuis羅杰杜彼始終如一的核心精神。我們致力於營造一個充滿活力的工作環境，在這裡，協作受到重視，大膽創新備受鼓勵，而對工作的熱愛則轉化為豐富而深刻的體驗。
我們誠摯邀請獨具一格、勇於突破且富有創造力的人才，加入Roger Dubuis羅杰杜彼的非凡旅程，與我們一同開創未來。
Position: Assistant Boutique Manager
Mission: Through innovation, entrepreneurship and passion the Assistant Boutique Manager supports the Boutique Manager in creating a luxurious, visually pleasing environment which communicates the uniqueness of the Roger Dubuis brand, coaching sales teams to deliver extraordinary service that surpasses client expectations, and thereby achieving sales, profit, and strategic objectives.
Job Responsibilities:
Sales and Business Development- Together with the Boutique Manager, constantly coach sales teams on extraordinary service, selling skills and attitude in order to deliver a shopping experience that surpasses client expectations.
- Lead by example with a majority of time spent on the sales floor and achieving boutique target sales and profitability
- Contribute – personally and via team encouragement – to actively building and maintaining boutique client book, following up leads and keeping existing clients active
- Support the Boutique Manager in collaborating with the Marketing team to organize and implement in-store and local events with the goal of generating new business opportunities and grow customer base
- Help ensure that all team members have mastered the Roger Dubuis brand and collection stories and share them with clients
- Contribute to developing sales teams’ knowledge of watchmaking craft and vocabulary, and Roger Dubuis products
- Help ensure sales team familiarity with key competitor brands and product lines
- Together with the Boutique Manager, actively ensure the correct application of all store procedures: opening/closing, security, sales and stock
- Contribute to effective stock management (inventory checks, stock level) according to KPIs
- Participate in guaranteeing the respect of display and grooming guidelines; ensure impeccable conditions in the boutique
- In the absence of the Boutique Manager, approve discounts as per policies
- Assist in resolving client concerns/disputes/complaints in order to ensure client satisfaction and restore confidence
- Help ensure that repairs are treated in a timely manner and clients kept informed
- Participate in the training, development, and retention of new sales associates
- Help the Boutique Manager identify high-potential associates and develop them for career evolutions within the brand
- Assist the Boutique Manager in motivating and each team member to reach their objectives and accompanying them in their professional development
- Together with the Boutique Manager, constantly monitor KPIs and define and implement action plans to achieve targets
- Participate in the preparation of monthly qualitative and quantitative business reports to National Sales Manager and corporate team
- Be familiar with the local market and business environment including competitors’ business activities and luxury market trends
Profile:
- Entrepreneurial spirit and proactive
- Client-oriented, attentive to details
- Strong selling skills
- Excellent communication skills, ideally with previous experience managing teams
- Proficient in IT: Excel, POS systems
- Previous experience in luxury goods, high-end hospitality, yachts, or aviation (private jets)
- Fluent English
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $32-$36/ hour plus bonus eligibility. Salary will be determined based on relevant skills and experience
