Reference code: JR135109
万宝龙品牌创立于1906年，自推出首款防漏墨水笔以来，始终致力于革新书写文化，以卓越工艺、非凡美学和创新方案享誉四海。此外，我们还坚持不断突破局限。我们将优良传统、尖端技术和匠心设计有机融合，深耕书写工具、腕表、皮具、高新科技设备、精选配饰等多元领域。万宝龙品牌名称和徽记皆承载着我们的使命：以精湛工艺诠释大胆创意，为追求卓越的人士打造精美杰作。为此，我们始终走在技术和设计的前沿，凝聚全球3000余名员工的热忱，并秉持如产品般精益求精的企业文化：鼓舞员工挖掘自身潜能，促进蓬勃成长，取得非凡成果。
* Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response. * Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation. * Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences. * Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. * Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. * Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs. * Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. * Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal. * Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
