Reference code: JR126387
Wir sind Macher*innen. Denker*innen. Strateg*innen. Geschichtenerzähler*innen. Seit über 150 Jahren verbinden wir handwerkliche Tradition mit Fortschritt, getragen von Menschen, die etwas bewegen wollen. Gemeinsam feiern wir das Erbe der Uhrmacherkunst und gestalten Deine Zukunft: Takt für Takt, im Einklang mit der Zeit. Es ist ganz gleich, wo Du herkommst. Uns interessiert, wohin Du willst. Ob im Herzen von Schaffhausen oder irgendwo auf der Welt – wir sind neugierig, wohin es Dich zieht. Komm zu uns, wachse mit uns und bring Deine eigene Geschichte mit.
Key Responsibilities
Reporting & Analysis:
- Update and maintain recurring KPI performance reports.
- Prepare and conduct ad-hoc analysis as requested by the Regional Retail Lead or other stakeholders.
- Coordinate and facilitate monthly Retail meetings, including outlook invitations, presentation preparation and minute-taking.
- Assist in the preparation of compelling presentations for various internal and external meetings.
- Consolidate regional data and information for specific projects and initiatives (e.g., Commission structures, Livechat performance).
Learning & Development (L&D):
- Communicate and keep the retail team updated on training schedules and opportunities.
- Maintain accurate records and tracking of all training participation and completion.
- Support the Regional Retail Lead in the organization and coordination of physical training sessions.
- Monitor E-learning performance, provide basic troubleshooting support for the E-learning platform, and ensure content accessibility.
- Coordinate team building activities and events, such as Retail Awards and team dinners, to foster a positive team culture.
Operations Management:
- Assist the Regional Retail Lead in managing compliance-related matters, including ensuring local Boutique operation manuals are updated, maintaining compliance training materials and attendance records, and participating in relevant compliance trainings/meetings.
- Manage the Boutique uniform budget, overseeing sourcing, ordering, and distribution.
- Manage the replenishment of Boutique Point-of-Sale (PLV) materials and printed collateral, ensuring brand consistency.
- Liaise effectively with external vendors for various Boutique operational needs, such as F&B services, contract services, and necessary licenses.
- Coordinate and manage Boutique deliveries to and from the Boutique and office with designated service providers.
- Provide operational support to Boutique teams during new systems implementations, including liaising with stakeholders, participating in key user testing, consolidating feedback, and monitoring initial performance.
- Maintain organization and upkeep of Retail-related shared folders and communication channels, ensuring information is easily accessible and current.
Ad-hoc Support:
- Provide ad-hoc support for local events or special projects requiring additional manpower or operational assistance.
- Assist in Retail operations related administrative tasks.