Reference code: JR125342
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.
KEY RESPONSIBILITIES
Regional Supply Chain Leadership
- Define and continuously optimise local supply chain processes and ordering methodologies.
- Ensure alignment between merchandising, commercial operations, finance, IT, logistics, and HQ.
- Act as the key escalation and decision-making point for regional operational matters.
Demand Planning & Inventory Management
- Lead forecasting and demand planning for POSM and relevant product categories in collaboration with HQ Demand Planning.
- In collaboration with merchandising, monitor and manage inventory performance, minimising stock shortages and excess inventory.
- Drive service level improvement to boutiques through structured bi-weekly replenishment oversight.
Logistics & Import Management
- Support Richemont Japan Logistics team in import operations, ensuring regulatory compliance and accurate documentation.
- Proactively coordinate new product launches with HQ, Local Merchandising, and Logistics to ensure seamless import and market readiness.
- Lead resolution of import discrepancies and cross-functional issue management.
- Manage reverse logistics processes in collaboration with HQ and regional stakeholders.
Warehouse & Operational Optimisation
- Collaborate with Richemont Japan’s Warehouse & Distribution Manager to provide direction and leadership to warehouse operations, ensuring efficiency, accuracy, and compliance.
- Identify and implement operational improvements to enhance productivity and cost-efficiency.
- Ensure optimal management of consumables and operational materials supporting boutiques.
- Lead annual product destruction/recycling processes in accordance with brand, group, and regulatory requirements.
Performance Management & Reporting
- Maintain, enhance, and track key supply chain KPIs (inventory turnover, service level, lead time, logistics costs, etc.).
- Provide structured reporting and analysis to the Regional Brand Director and Global HQ.
- Use data-driven insights to drive decision-making and continuous improvement initiatives.
Business Process Improvement & Systems
- Act as regional SAP supply chain expert, ensuring best practice usage and process optimisation.
- Lead cross-functional process reviews to improve efficiency, accuracy, and service level.
- Identify automation and system enhancement opportunities to modernise operations.
Global Stakeholder Management
- Serve as the primary operational interface between Dunhill Japan and Global HQ.
- Represent Japan in monthly global operations meetings.
- Build strong cross-border partnerships to drive alignment and operational excellence.
REQUIREMENTS
Experience
- 5–10 years of progressive experience in supply chain, demand planning, logistics, or operations management within retail, luxury, consumer goods, or similar industries.
- Proven experience managing end-to-end supply chain operations.
- Strong hands-on experience with SAP (inventory, purchasing, planning modules).
- Experience leading process improvement initiatives.
- Prior team management or supervisory experience is advantageous.
Skills & Competencies
- Strong analytical and forecasting capability.
- Advanced Excel proficiency.
- High level of commercial awareness.
- Structured problem-solving and decision-making ability.
- Strong stakeholder management and influencing skills.
- Business fluency in Japanese and English (written and spoken).
PERSONAL ATTRIBUTES
- Confident and credible operational leader
- Proactive, self-directed, and solutions-oriented
- Resilient and comfortable operating in a fast-paced retail environment
- Detail-oriented with strong execution capability
- Collaborative yet assertive in driving standards and accountability
- Continuous improvement mindset