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Assistant Retail Manager

  • Commercial
  • Taipei, Taiwan, China
  • Permanent
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Reference code: JR125983

Founded in Florence in 1860, Panerai began as a workshop dedicated to precision instruments, shaped early on by a decisive partnership with the Royal Italian Navy. Designing instruments and tool watches for extreme conditions forged a mindset rooted in performance, innovation, and purpose.

After joining the Richemont Group in 1997, Panerai gained international recognition for its distinctive DNA of Italian design and Swiss watchmaking expertise. Today, the Maison continues to create timepieces that push boundaries, translating its technical heritage into contemporary watchmaking for Modern Heroes—individuals driven by curiosity, courage, and the will to go further. We empower those who embrace challenges, value authenticity, and seek to leave a mark, together with a Maison that has never stopped evolving.

1. Retail Operation (40%)

  • Ensure all boutiques comply with group policies, H&S requirements, audit standards, and operational guidelines.
  • Assist in aligning local retail operations with global brand standards and commercial priorities.
  • Oversee system rollouts and monitor adoption by boutique teams, providing structured feedback stakeholders.
  • Lead boutique openings, closures, renovations, and CapEx planning.
  • Monitor maintenance needs and manage related budgets for three internal boutiques (2 Taipei, 1 Taichung).
  • Coordinate boutique training programs and manage training budgets.
  • Manage audit preparation, execution, and follow-up to meet Group compliance standards.

2. Sales & client journey (40%)

  • Monitor and report staff sales performance against goals, tracking sales leads and follow up actions
  • Work closely with HQ Merchandising and Supply Chain teams to optimize assortment and timely delivery
  • Monitor stock availability to minimize lost sales and improve fulfillment of client requests.
  • Act as the central coordinator of end to end client journey follow-up for internal boutiques.
  • Ensure timely follow-up on boutique requests on product allocations and special customer repair cases
  • Track client feedback and escalate key insights to GM and HQ for continuous improvement.

3. Business Analysis and Reporting (20%)

  • Collect and consolidate Boutique forecasts on a regular cadence, challenging assumptions when needed, and keeping Headquarters (HQ) and management updated on expected performance versus target
  • Provide regular business analysis reports and commercial data update requested by GM and HQ.
  • Provide compliance reports requested by Richemont RRF, such as HR, security, audit, and finance.
  • Prepare monthly commission reports with accuracy and timeliness.

 

Your next adventure starts at Panerai. We look forward to hearing from you.

Would you like to be a Modern Hero?

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