Reference code: JR127729
We make hearts beat.
In our Maison, we wish to create a welcoming home and bespoke moments to reveal and empower femininity, and nurture a multicultural community of clients and talents, lasting through generations.
Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Founded on the vision of Azzedine Alaïa, a legendary master of cut who changed the look of fashion in the 80’s with his sculptural silhouettes, the Maison continues to shape the future with the same passion and technical excellence.
Today, we perpetuate this quest for perfection and modernity. Through shape-driven creation and iconic knits sculpted on the body, we craft unique interpretations of the free beauty of women, guided by creativity, precision and a deep passion for arts.
Joining Alaïa means becoming part of a Maison where heritage, modernity and craftmanship come together to inspire, empower and create lasting impact.
KEY RESPONSIBILITIES
Sales driven in line with ALAÏA commercial strategy and sales ceremony
- Reaching monthly store targets with the team.
- Increasing average basket in quantity and value (UPT, ATV).
- Developing cross-selling.
- Knowing RTW and Accessories construction and vocabulary.
- Bringing to life the ALAÏA customer experience.
- Representing with the highest standards and promoting ALAÏA’s name and image inside the Boutique.
- Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standards.
- Developing the client book and updating the customer database.
- Developing Client loyalty through excellent service and Treatment.
- Reinforcing clientele relationships with consistent follow up.
Boutique Operations and Visual Merchandising
- Taking part actively in team meetings, events, annual inventory counts and all daily operations as required.
- Respecting and ensuring the highest standards of the displays in line with the Boutique guidance.
- Ensuring a constant Boutique cleanliness and tidiness.
- Respecting and applying security rules and mindset.
- Maintaining excellent level of product knowledge, understanding products and trends, collections.
- Following the ALAÏA Grooming.
- Working closely with partners and teams.
YOUR PROFILE
- Professional experience gained from luxury retail experience.
- Excellent high Client Treatment standards.
- Team player with excellent inter-personal skills.
- Multi-tasker.
