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Training Manager

  • Commercial
  • Tokyo, JP
  • Permanent
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Reference code: JR127821

Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80’s with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women.

 

Responsibilities

1. Implement training programs

  • Implement all training programs necessary for improvement of the sales, from onboarding to client journey, products, and styling.
  • Provide support for completing Digital Learning & Quizzes provided by HQ.
  • Plan and operate training sessions when the International Training Director visits Japan.

2. Assessment of training for improvement

  • Verify the impact of training on performance based on feedback from SAs.
  • Regularly visit boutiques, identify challenges in close collaboration with boutique managers, and formulate and implement improvement measures through training.
  • Measure and analyze the effectiveness of training through sales/KPI indicators and mystery shopper results.

3. Develop training programs

  • Translate and share training materials created by HQ.
  • Conduct store visits and webinars as needed. Regularly update training materials in cooperation with HQ.
  • Create Maison study materials and training programs for business partners, such as Gaisho.

4. Manage training budget and information

  • Develop and manage the annual training plan.
  • Properly manage and update training implementation records.
  • Report to the International Training Director and share progress.

Profile

  • Fluent in English (written and spoken)
  • 2-3 years in a similar role
  • Experience in Luxury Retail and Ready to Wear is mandatory, ideally as a manager
  • Passion for the field
  • Excellent communication skills
  • Dynamic, proactive, curious, flexible and committed to teamwork
  • Strongly focused on results
  • Passionate about Alaïa
a person wearing a white knitted sweater

Beauty beyond fashion

Alaïa’s quest for beauty is made possible by the unique savoir-faire of the ateliers. The Maison’s exclusive knitting technique allows to underline the body, as a second skin. Leather is a core material for ready to wear creations and iconic accessories.

Find out more