Reference code: JR127821
We make hearts beat.
In our Maison, we wish to create a welcoming home and bespoke moments to reveal and empower femininity, and nurture a multicultural community of clients and talents, lasting through generations.
Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Founded on the vision of Azzedine Alaïa, a legendary master of cut who changed the look of fashion in the 80’s with his sculptural silhouettes, the Maison continues to shape the future with the same passion and technical excellence.
Today, we perpetuate this quest for perfection and modernity. Through shape-driven creation and iconic knits sculpted on the body, we craft unique interpretations of the free beauty of women, guided by creativity, precision and a deep passion for arts.
Joining Alaïa means becoming part of a Maison where heritage, modernity and craftmanship come together to inspire, empower and create lasting impact.
Responsibilities
1. Implement training programs
- Implement all training programs necessary for improvement of the sales, from onboarding to client journey, products, and styling.
- Provide support for completing Digital Learning & Quizzes provided by HQ.
- Plan and operate training sessions when the International Training Director visits Japan.
2. Assessment of training for improvement
- Verify the impact of training on performance based on feedback from SAs.
- Regularly visit boutiques, identify challenges in close collaboration with boutique managers, and formulate and implement improvement measures through training.
- Measure and analyze the effectiveness of training through sales/KPI indicators and mystery shopper results.
3. Develop training programs
- Translate and share training materials created by HQ.
- Conduct store visits and webinars as needed. Regularly update training materials in cooperation with HQ.
- Create Maison study materials and training programs for business partners, such as Gaisho.
4. Manage training budget and information
- Develop and manage the annual training plan.
- Properly manage and update training implementation records.
- Report to the International Training Director and share progress.
Profile
- Fluent in English (written and spoken)
- 2-3 years in a similar role
- Experience in Luxury Retail and Ready to Wear is mandatory, ideally as a manager
- Passion for the field
- Excellent communication skills
- Dynamic, proactive, curious, flexible and committed to teamwork
- Strongly focused on results
- Passionate about Alaïa
