Sales Associate, Macau, Macau SAR, China

Reference code: JR128065

The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.

HOW WILL YOU MAKE AN IMPACT?

1) ACHIEVE INDIVIDUAL & BOUTIQUE SALES TARGETS

- Consistently deliver an elevated Cartier experience for all clients, aligned with Chez Cartier.

- Optimize each client interaction to increase average basket

- Support colleagues with their sales and client interactions whenever needed.

2) CLIENT EXPERIENCE & ENGAGEMENT

- Accurately register and maintain client information, ensuring compliance with client data standards for prospects, purchase and service clients.

- Highlight the Cartier difference through the 7 Chez Cartier Signature Gestures.

- Build and nurture strong, long-term client relationship through client engagement plans to maximize client loyalty and repurchase

- Complete clienteling activities

- Ensure timely follow-up of all client complaints

3) BOUTIQUE OPERATIONS

- Maintain a clean and welcoming boutique environment and well-maintained visual merchandising

- Adhere to operational procedures

- Contribute to the Boutique Continuous improvement efforts by providing regular feedback.

- Execute boutique openings, closings and daily operational tasks efficiently.

Sales Associate

Reference code: JR128065

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