Reference code: JR128467
Since its creation in 1952 by Gaby Aghion, Parisian Maison, Chloé, has championed a vision of liberated and free femininity. Driven by a desire to challenge the rigid codes and silhouettes of 1950s haute couture, Gaby Aghion defined an elevated, accessible and vibrant perspective on fashion. One that could accompany women in their newly freer daily lives, allowing for freedom of movement.
From its beginnings, Chloé has distinguished itself through a culture of collaboration, consistently showcasing new talents including Karl Lagerfeld, Stella McCartney, Phoebe Philo, and Clare Waight Keller. At the heart of this collaborative creativity is a desire to bring together the Maison values and savoir-faire, to cultivate a Youthful Spirit and a sense of Freedom, Optimism, Collective and Authenticity. To this day, these are our core values which inspire every member of the Chloé Maison.
Under the current creative direction of Chemena Kamali, the Maison is writing a new chapter in its history. True to Gaby Aghion's legacy, we place our clients at the heart of everything we undertake, whether through the quality of our creations or the attention paid to their experience with the Maison, which aims to be unique and memorable.
KEY RESPONSIBILITIES
1. Client Data & Reporting
- Assist in collecting, analyzing, and organizing client KPIs and CRM reports
- Provide boutique teams with regular data insights to drive clienteling actions
- Support the monitoring of client outreach and performance across markets
- Perform structured and high-impact analyses across departments to support business needs
- Support the database management procedures: access rules, reassignment, merger, flagging
- Implement and monitor one to one clienteling camapaigns and newsletters
2. Client Communications Campaign Support
- Assist in tracking ROI and preparing post-event recaps
- Coordinate boutique needs collect data regarding clienteling animations
- Assist in invoicing and supplier payments
3. Boutique Collaboration
- Act as a key point of contact for boutiques on client-related topics
- Help collect qualitative feedback and share best practices
- Coordinate inter-boutique deliveries across Europe and support overall office organization
PROFILE
- Strong organizational and analytical skills
- Excellent communication and collaborative attitude
- Fluency in English (other European languages are a plus)
- Proficiency in Excel and PowerPoint is a must
- Flexible, proactive, and eager to learn in a fast-paced environment
- Genuine interest in the luxury retail and client experience
WHAT WE OFFER
- First-hand experience in the heart of client strategy for a luxury Maison
- Exposure to international markets and direct collaboration with boutiques
- A dynamic, cross-functional environment to grow analytical and project skills
