Reference code: JR128467
The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering.
For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our founder's forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women.
Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet.
We take pride in receiving B Corp certification. As we mark this new stage, reinventing how we do business, we hope to inspire other organisations.
That’s why we are building teams who are committed to our mission. We want to share this approach within the company and with our community at large.
KEY RESPONSIBILITIES
1. Client Data & Reporting
- Assist in collecting, analyzing, and organizing client KPIs and CRM reports
- Provide boutique teams with regular data insights to drive clienteling actions
- Support the monitoring of client outreach and performance across markets
- Perform structured and high-impact analyses across departments to support business needs
- Support the database management procedures: access rules, reassignment, merger, flagging
- Implement and monitor one to one clienteling camapaigns and newsletters
2. Client Communications Campaign Support
- Assist in tracking ROI and preparing post-event recaps
- Coordinate boutique needs collect data regarding clienteling animations
- Assist in invoicing and supplier payments
3. Boutique Collaboration
- Act as a key point of contact for boutiques on client-related topics
- Help collect qualitative feedback and share best practices
- Coordinate inter-boutique deliveries across Europe and support overall office organization
PROFILE
- Strong organizational and analytical skills
- Excellent communication and collaborative attitude
- Fluency in English (other European languages are a plus)
- Proficiency in Excel and PowerPoint is a must
- Flexible, proactive, and eager to learn in a fast-paced environment
- Genuine interest in the luxury retail and client experience
WHAT WE OFFER
- First-hand experience in the heart of client strategy for a luxury Maison
- Exposure to international markets and direct collaboration with boutiques
- A dynamic, cross-functional environment to grow analytical and project skills
