Reference code: JR128889
Dans l'univers de la Maison, nos collaborateurs de tous horizons partagent avec passion un but commun : la quête permanente de l'excellence portée par les compétences et l'engagement exceptionnels des femmes et des hommes qui travaillent dans notre Manufacture. Maison de connaisseurs en Haute Horlogerie, Vacheron Constantin n'a jamais cessé, au cours de ses plus de 269 ans d'histoire, de se créer, de s'enrichir et de se réinventer.
Be One Of Not Many
FOR THOSE WHO SEEK EXCELLENCE
Join a community of dedicated professionals where excellence is both a given and a never-ending quest. Play your part in driving our collective success.
YOUR ROLE
We are seeking a Flagship Boutique Director for our Geneva boutique who will be responsible for the strategic development and operational excellence of this prestigious retail location. This role is responsible for defining and executing the sales strategy to drive long-term growth, enhance brand presence, and achieve commercial objectives for the boutique.
You are a proactive leader with a deep understanding of the luxury watch market, have strong commercial acumen, and proven experience in leading a high performing team to elevate client experience.
If you are energised by a fast-paced environment where vision, initiative and collaboration drive success, we invite you to join us.
PLAYING YOUR PART
You will lead strategic business development by creating and implementing a long-term plan for the Geneva Flagship, aligning with global objectives and brand vision. This includes identifying market opportunities, analysing performance and trends, and leading high-profile client events and brand activations to enhance visibility and attract high-value clientele, all while managing budgets to achieve sales and profitability targets.
A key focus will be on high-value client business and relationship management. You will build and cultivate relationships with high-net-worth individuals, developing bespoke clientelling strategies to boost loyalty and average transaction value.
You will ensure an exceptional, personalised client experience and act as a primary brand ambassador, fostering influential contacts.
You are an inspirational leader and will develop a high-performing, client-centric team, fostering a culture of excellence and continuous improvement through coaching and mentoring. You will promote a positive work environment that motivates the team to exceed targets.
Finally, you will ensure flawless boutique operations and brand representation, maintaining the highest standards of visual merchandising, inventory, security, and compliance.
Effective collaboration with internal departments is essential to ensure seamless operations and strategic alignment, upholding Vacheron Constantin's brand values and craftsmanship in all interactions.
WHAT WILL MAKE YOU SUCCESSFUL?
- + 15 years proven experience in luxury retail management, with at least 10 years in a senior leadership role overseeing a flagship or high-value boutique,. Strong track record of driving significant sales growth, particularly in high-value segments, and achieving ambitious business objectives.
- Strategic thinker and leader, with excellent business acumen and ability to analyse retail performance with a results-orientated mindset.
- Humble, emotionally intelligent leader with a proven ability to inspire, develop and grow high performing teams.
- Strong clienteling expertise and a deep understanding of UHNW/HNW client expectations and relationship management.
- Excellent communication, interpersonal, and negotiation skills, with fluency in English and French required; additional languages are a plus.
- Passionate about luxury, craftsmanship, and client service with a profound knowledge of the luxury watch industry, Vacheron Constantin's heritage, and its product collections.
- Ability to work effectively in a fast-paced, dynamic environment and adapt to evolving market conditions.
HOW DO WE KEEP YOU SMILING?
Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future.
If this sparks your imagination, we welcome your application.
