Skip to main content
a black handbag on a white box

Internship - Business Performance & Clienteling

  • Commercial
  • Brussels, BE
  • Trainee
Apply Now

Reference code: JR128979

The Oldest Fine Leather Goods House in the World

Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

 

FUNCTION

Part of the Europe & Middle East team, in your business analyst role, you will be collaborating with Retail Performance, Merchandising and Clienteling regional functions to support the performance of more than 10 boutiques located in Belgium, France, UK, Italy & Middle East.

Business Analysis

  • Assisting with weekly and monthly performance analyses: Global reports, Retail KPI follow up versus Target, Products performance, SA performance, Clients base and CRM action progression
  • Support in the Seasonal buying session (preparatory analysis, boutique feedback coordination, investment presentation…)
  • Participate in the preparation of regular business performance reports, retail meetings and presentations for management.

Boutique support on Merchandising and Clienteling topics

  • Follow up on Boutique weekly stock requests, pending reservation, VIC orders and ad-hoc/urgent product requests
  • Maintain and propose adequate tools to support boutique sales & clienteling actions (lookbook, campaign follow up, asset, new launch training, …)
  • Follow up with Global CRM and boutique team on Client base maintenance and accuracy

PROFILE

  • Excellent level of English and French, Netherland is a plus
  • Appetence or first exposure to Luxury / Retail / Fashion industry
  • Strong analytical skills, at ease with numbers
  • Ability to prioritize and structure tasks in a fast/unpredictable retail context with multiple interlocutors
  • Open-minded, motivated and pro-active
  • Computer skills including strong Excel knowledge and notions of Power BI
  • Based in Brussels
a group of men working in a factory

A Legacy in Motion

Delvaux is the inventor of the modern handbag, having filed the first-ever leather handbag patent in the world for le "Princesse" in 1908. Among its extremely rich archive of over 3,000 designs, Delvaux's emblematic creations include The Brillant (1958), The Tempête (1967), The Pin (1972), The Cool Box (2018) and The Lingot (2022).

About Delvaux

a person in a white dress and purple purse

The Architect of Leather

Delvaux, the architect of leather, pursues design as a discipline, where heritage informs innovation. With each new silhouette, la Maison advances a tradition of thoughtful creation, continually reimagining form and function.

Discover our Bags

a glass table with purses and flowers on it

Boutiques

Steeped in emblematic addresses around the world, from Paris to London, New York, Milan, Tokyo, Seoul or Beijing, all Delvaux boutiques are different and tell a story of exceptional design and Belgian heritage.

Our Boutiques