Reference code: JR128988
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Part-Time Operations Associate
Montblanc | Scottsdale
Reports to: Boutique Manager
Overview
Reporting to the Boutique Manager, the objective of this role is to maintain boutique operations and contribute to the profitability of the boutique by receiving, handling, and helping to manage inventory of merchandise in a timely and organized manner.
Primary responsibilities
Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
Ensures good reception of deliveries from central warehouse and controls upon reception
Manages and follows up on stock transfer between stores or stock sent for commercial activities
Organizes end of season returns
Participates in the morning team briefings and shares important operational information including daily deliveries and stock updates
Supports stock requests from team members
Shares inventory results, consignment issues and all other topics to finance team
Communicates with other stores on best practices and issues they may have encountered
Translates Montblanc attitude of entrepreneurship, togetherness, excellence, creativity and positive impact
Responsible for the follow up and management of all shipping documents/ VAT DOCUMENTS
Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
Provides administrative support to the team in booking couriers, deliveries, transfers
Completes store supply orders
Supports the manager to ensure perfect compliance with Richemont processes
Qualifications
Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
Strong understanding of Customer Service needs and customer priorities.
Ability to establish and maintain effective relationships with customers and gain their trust and respect.
Excellent interpersonal, communication and computer skills are needed.
Strong attention to detail with the ability to handle multiple tasks simultaneously.
Physical Requirements
Ability to sit down and stand for extended periods of time
Ability to lift up to 20lb boxes regularly
Reaching to access product stored within cabinets or on shelves
Bending to access product stored within cabinets
Occasional need to use a ladder to reach product
Unpacking and/or lifting of large boxes that contain product
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
At Richemont, We Craft the Future!
Expected Hourly Range: $24.00 - $26.00
Salary will be determined based on relevant skills and experience.
