Reference code: JR129062
Sr. Sales Associate (BTQ: SSG Kangnam 신세계 강남)
YOUR MISSION:
As a Senior Sales Associate, you have to achieve sales in line with the ambitions of the Cartier maison's sales goal and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service.
Sales & turnover
To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy
Customer Service Excellence
To represent the highest standards and promote Maison’ name and image inside and outside the Boutique
To ensure a constantly perfect personal appearance
To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards
To gain qualitative Customer data and improve the Boutique Customer portfolio
To develop Customer loyalty through excellent Service and Treatment
Visual Merchandising
To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance
To ensure a constant Boutique cleanliness and tidiness
Boutique Operations
To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required
To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock
To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance
To respect, apply and promote Security rules and mindset
To report key information to Maison’ knowledge of information systems
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
Min. 9~12 years in luxury & high-end sales experience
One local language(Korean), and ideally be able to speak in Chinese & English would be perfect
An organized person with an excellent attention to detail and high Customer Treatment standards
A team player with excellent interpersonal skills and multi-tasking ability
A touch of Audacious and Incredible
Computer Literate
Knowledge of Product (Luxury Jewelry / Watch, LG category)
