Reference code: JR129328
JOB MISSION
In this role, you will be an ambassador of the Maison, responsible for delivering a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while also contributing to the daily operations of the boutique.
MAIN ACCOUNTABILITIES
Sales Achievements
Ensures a unique and exceptional client experience.
Adapts according to client(s) needs and motivations.
Strives to always improve and surprise the client(s).
Deals with ease during negotiations and objections.
Transmits the passion and values of the Maison.
Acts as the privileged contact for the client(s) in case of After Sales.
Meets individual and boutique targets, both quantitative and qualitative.
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops client loyalty.
Efficiently develops the client portfolio.
Execute targeted CRM actions.
Engage in client events and acts as an Ambassador of the Maison.
Boutique Operations
Respects all brand and boutique policies and procedures.
Support with stock inventories.
Support with set up and breakdowns at opening and closing of the boutique.
Adhere with Visual Merchandising guidelines.
Assists with special projects when requested.
Undertake administrative tasks and stock room related tasks when it’s required
ROLE REQUIREMENTS
A proven track record of successful achievement within a luxury retail environment
A sale orientated and target driven background
Excellent customer service credentials
A strong communicator with empathy and good interpersonal competences
Result and action oriented with strong entrepreneurial mind-set
Fluent in English (additional languages are beneficial)
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