Reference code: JR131192
Key Responsibilities:
1. Sales performance & customer service:
· Contribute to the boutique achieving its sales targets;
· Assist clients with Customer Service needs maintaining the brands high standards;
· Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
· Adapt approach according to the client needs and motivations;
· Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;
2. Stock management and merchandising:
· Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
· Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
· Assist in the inventory process, including but not limited to stock counting and special projects as needed;
· Assist in completing prices changes within the Boutique when required;
3. Boutique operations and cash management:
· Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register;
· Adhere to all Company policies, procedures and practices;
· Implement discounts and gratuities under supervision of Boutique manager;
· Comply with all safety regulations and Boutique operational procedures including security;
4. Product knowledge & sales techniques:
· Maintain an awareness of all product knowledge information;
· Master the Brand's sales techniques as per training received;
· Attendance to required training;
5. Presentation & visibility:
· Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;
· Report maintenance issues to the Boutique Manager;
· Represent the Brand by wearing the appropriate provided uniform;
· Represent the Brand instore and at local events under the direction of Boutique Manager
