Reference code: JR131279
Surrounded by his family and guided by his strong entrepreneurial mindset, Georges-Edouard Piaget decided, in 1874, to create a watchmaking workshop in La Côte-aux-Fées, a small village in the middle of the Swiss mountains of the Jura.
Since that day, Piaget has pushed the limits to “do what has never been done before” and crafts sophisticated and flamboyant watches and jewellery creations.
Within the walls of our Ateliers de l’Extraordinaire, our master artisans continue to harness rare skills that have been preserved and perfected from generation to generation.
Today, Piaget’s exceptional craftsmanship is celebrated worldwide, supported by a strong global presence and a dedicated network of client support and retail colleagues who bring the spirit of our Maison to life every day.
YOUR MISSION:
The mission of the Senior Commercial Executive is to drive commercial excellence and strategic growth for Piaget in the UK market. You will be responsible for optimizing performance and enhancing client engagement across our esteemed retail boutiques, while simultaneously cultivating strong relationships and maximizing business development within our strategic wholesale channels. The role will blend strategic vision with hands-on execution to achieve sales targets, foster key partnerships, and contribute significantly to Piaget's long-term market strategy.
HOW WILL YOU MAKE AN IMPACT?
- Set and coordinate monthly key learnings and closings’ files
- Provide ad-hoc information for specific reports / presentations
- Set and coordinate overall turnover and provide latest estimates by boutique
- Analyse and evaluate sales performance (quantitative and qualitative) and address issues as needed
- Work closely with the HJO department on sales tracker and forecast
- Update daily on sales progress, assist with sales forecasts and preparation of reports
- Support the Brand Manager with the Piaget’s 3-5Y strategy for UK market: assess business potential based on market context; define or review the distribution model where appropriate
- Support with LE and BU definition (at channel and POS level)
- Support marketing team on analytical business cases (e-commerce, performance per product segment), BU split definition per collection
- Improve client knowledge at the region, boutique and sales associate level with Sales Force (The View) implementation
- Database Management and insight
- Monitor a consistent Clienteling program, including opportunity guidelines and in-store gifting
- Support in building a ROI-driven client development strategy with marketing team
- Plan and deliver strategies, encouraging customer engagement, recruitment, upgrade, retention, loyalty
- Adapt HQ guidelines to local market specificities and client database
- Measure performances results and progress and ROI
- Supervise POS operations to ensure efficiency and delivery of highest standards to end-clients
- Ensure compliance with company’s policies and operational guidelines
- Prepare and ensure smooth 360 (re)opening of boutiques/POS
- Provide feedback to boutique staff management to improve quality of operations
- Create POs for retail and follow-up with finance on payment
- Support merchandisers with product transfers when needed
- Visit POS regularly
- Maintain close relationships with local partners through regular market visits, meetings and business reviews
- Attend meetings with group buying teams, working alongside the Brand Manager
- In charge of coordinating the trainings needed in wholesale with the training team
- Define the monthly & daily action plan to deliver sales targets, budgeting accounts to achieve a targeted sell-in/sell-out on a monthly basis. Propose stock to retailers
- Analysis: Analyse stock, sell-in and sell-out and work with the Piaget team to create an action plan to increase sell-out
- Wholesale sales forecasting – weekly, monthly, quarterly and annually – for the business optimization
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 5 years’ experience in commercial roles, with proven capabilities in retail analysis.
- Experience within luxury or premium retail is a significant advantage.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
