Reference code: JR132098
We are makers. Thinkers. Strategists. Storytellers. For over 150 years, we’ve been shaped by tradition, powered by progress, and driven by people. Join us as we celebrate the legacy of craftsmanship and the future of watchmaking, where every tick resonates with the heartbeat of time itself. Wherever your path started, we care where you want to go. Whether in Schaffhausen or somewhere else in the world, engineer your next step with us.
The IWC Boutique Supervisor is responsible for supporting boutique management in supervising a team of Exceptional Client Advisors to deliver stellar client experience, execute daily store operations as well as achieve boutique and personal sales targets. If you are passionate towards networking, acting as an ambassador of IWC at all times, hosting clients with their satisfaction being your utmost goal. Then this role is for you!
HOW WILL YOU MAKE AN IMPACT?
Achieve targets together as a team while driving the Boutique team to commercial success
Lead in your role, ensuring smooth operations, aiding Boutique Management as well as achieving sales targets
Build long term relationship with clients by creating exceptional and lasting client experiences
Be the Brand Ambassador of IWC Schaffhausen by sharing your know-how techniques and knowledge widely
Find ever new and creative means to exceed clients’ expectations
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Maintain strong client management knowledge with 2-5 years of experience in building effective relationship between you and clients
Together with your exceptional communication and sales skills, you also thrive under pressure and able to work well with the team
You have a positive mindset and inspiring attitude
You are willing to go the above and beyond for the boutique's performance
HOW DO WE KEEP YOU SMILING?
A great opportunity to be part of a passionate and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
IWC Schaffhausen allows you to explore your curiosity and deepens your knowledge of Luxury Watchmaking whilst providing trainings to increase your confidence and professionalism
An opportunity to visit IWC Schaffhausen to meet and learn with the experts
YOUR JOURNEY WITH US:
Firstly, you will meet the Talent Sourcing to get to know YOU and give you as preview as well of the team dynamics and company culture
If shortlisted, you will be meeting with the Retail Manager and HRBP to dive deeper and assess your fit to this role. She will also share potential growth opportunities should you be successful in this position