Reference code: JR133230
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Temporary Operations Coordinator
Montblanc | New York City
Reports to: Director, Wholesale Operations
Role Overview
The Temporary Operations Coordinator is responsible for supporting the effected execution of day-to-day business operations by coordinating processes, resources, and communications across functions. The role ensures operational efficiency, compliance, with company standards, and timely resolution of issues, while providing critical support to Director, Wholesale Operations & Planning in driving business objectives.
Responsibilities
Respond to all matters relating but not limited to
Special Sales and Employee Order mailbox.
Perform other duties as required (compliance, CSR, presentations, performing training, etc), inventory replenishment and management.
Monitor the Opening/Closings and sending updates to team
Responsible for entering SKU’s / Product information for dept stores into GSX and Intertrade Neiman Marcus Catalog.
Key support to management on special requests
Support office operations & administration including filing, answering phones, copying, etc.
Research and coordinate the resolution to SAP transmission issues.
Compile and analyse ongoing results related but not limited to sales, lead times and volume.
Create Sales orders, respond to product inquiries, status, employee orders, maintenance and tracking on a timely manner.
Order allocation, delivery and invoicing processing
Including but not limited to Wholesale team, distribution centre, supply chain, finance, logistics, Customer Service.
Provide extensive product knowledge and handle all requests from customer on products and open backorders during and after sale.
Create RA’s, reconciliation and dispute chargebacks
Special projects, as needed
Qualifications
Prior experience working in luxury retail
Proficiency in SAP, Outlook, Word, Excel
Ability to meet deadlines and handle multiple tasks simultaneously and with precision
Superior organizational and follow up skills
Clear and concise communicator who can execute quickly and effectively
Excellent problem solving skills - know how to deescalate issues as they arise and turn challenges into opportunities
Team player with a collaborative approach to working with different departments and boutique members
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Hourly Range: $25-$35
Salary will be determined based on relevant skills and experience.
