Reference code: JR133252
Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
Objective of this Position
This role is responsible for the operational backbone of the training function — from classroom training delivery and content creation to training logistics and e-learning platform management — ensuring training programs run smoothly and learning content remains accurate, accessible, and up to date.
Key Responsibilities
Training Preparation & Operations
- Coordinate logistics for all training programs: scheduling, venue/material preparation, attendee tracking.
- Prepare training materials, handouts, and assessment tools ahead of each session.
- Maintain training calendars and communicate schedules to boutique teams and stakeholders.
- Manage post-training documentation, attendance records, and reporting.
Classroom Training & Content Creation
- Deliver and facilitate classroom training sessions on product knowledge, selling skills, and client service standards.
- Develop training content and materials — presentation decks, newsletters, and reference materials — for product, selling skills, and client service topics.
E-Learning Management
- Administer and maintain the e-learning platform, including content uploads, course structuring, and user access.
- Monitor completion rates and generate regular e-learning progress reports.
- Troubleshoot platform issues and serve as first point of contact for e-learning user support.
Qualifications
- Min. 2-4 years of work experience in training coordination, L&D operations, or LMS/e-learning administration.
- Strong organizational and project management skills with high attention to detail.
- Strong facilitation skills; confident delivering classroom training to boutique staff.
- Familiarity with e-learning platforms (LMS administration experience preferred).
- Proficiency in Excel/PowerPoint for reporting and material preparation.
- Fluent in English.
- Preferred to have knowledge and training experience for Leather Goods or Timepieces.
