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Richemont

Customer Service Logistics Administrator

  • Richemont
  • Customer Services
  • Fort Worth, US
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Reference code: JR126219

Richemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et d’artisanat et Richemont s’efforce de préserver l’héritage et l’identité propres à chacune d’elle. Dans le même temps, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente.

PRIMARY DUTIES & KEY RESPONSIBILITIES:

  • Process the spare parts/stock reception, packing, unpacking, local & international shipments, intercompany transfers, stock postings,
  • and any other processing necessary for brands and products to meet departmental and interdepartmental production goals.

Unpacking:

  • Open parcels from the carriers in accordance with strict security guidelines
  • Packing:
  • Pack parcels with the product and corresponding product packaging in accordance with strict security guidelines
  • Pack hazmat shipments in accordance with FAA hazmat guidelines and policies. Hazmat training provided.

Labeling:

  • Label outbound parcels for multiple carriers using SAP ECS
  • Perform controls of each parcel to ensure the proper product is included
  • Perform systematic transfers to local and international subcontractors
  • File international shipments online
  • Fill out BOL (Bill of Laden) and Airway bills for local, international, and high-value shipments

Receiving:

  • Receive parcels from carriers, validating parcel quantities, and upholding security policies/procedures

Customer Service Communications:

  • Assist with managing the Receiving / Unpacking / Shipping Mailbox and provide email responses to the incoming inquiries from internal clients according to key performance indicators

Parts Receptions:

  • Systematically receive incoming parts/packaging for service
  • Supply Management:
  • Order packaging and supplies used to support the processes for the department
  • Deliver incoming items/supplies to internal staging areas based on the name of the recipient and department

JOB PROFILE

Education:

  • High school diploma
  • College degree preferred

Required Experience:

  • 2+ years of employment in a production-based environment preferred
  • Previous SAP experience preferred
  • Technical Skills / Abilities:
  • Ability to be proactive, follow directions, make decisions, problem-solve, and adapt to change.
  • Assist other cross-functional departments with projects or tasks based on business needs
  • Escalate issues that concern missing product to direct supervisor and security upon discovery
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficient computer skills – Outlook and Excel

Personal Skills:

  • Ability to stand for up to 9 hours
  • Ability to lift up to 40 pounds
  • Ability to handle/operate box cutters, tape machines, tape guns, and air film machine.

#Richemont #WeCraftTheFuture

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Notre ambition, nos valeurs

Animé par un esprit de famille, notre Groupe a pour mission de façonner l’avenir en cultivant le savoir-faire unique, l’esprit d’innovation et la créativité de nos talents. Nous cherchons ainsi à créer une valeur durable pour l’ensemble de nos parties prenantes : clients, collaborateurs, investisseurs, partenaires et société dans son ensemble.

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Richemont is the owner of prestigious Maisons, recognised for their excellence in jewellery, watches, fashion and accessories. They are renowned for their distinctive heritage, craftsmanship and creativity.

Learn more about our prestigious Maisons