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Richemont

CLM Solution Engineer

  • Richemont
  • Technology
  • Moscavide, PT
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Reference code: JR130491

Richemont, l’un des leaders mondiaux dans le secteur du luxe, possède différentes Maisons spécialisées dans la joaillerie, l’horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et d’artisanat et Richemont s’efforce de préserver l’héritage et l’identité propres à chacune d’elle. Dans le même temps, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente.

MAIN PURPOSE


We are seeking a motivated and tech-savvy IT Specialist to join our dynamic Source Product team for procurement area. In this pivotal role, you will be responsible for the configuration, administration, and continuous improvement of our new CLM platform (Contract lifecycle management from Sirion as software editor). You will act as the bridge between our business stakeholders (Procurement, Legal, Sales, Real Estate) and technology, ensuring the platform meets and exceeds their evolving needs.

This is a unique opportunity to become a subject matter expert on a leading-edge SaaS platform and to grow your skills in the rapidly expanding procurement technology ecosystem.

KEY RESPONSIBILITIES

  • Platform Administration: Manage the day-to-day administration of the Sirion CLM platform, including user management, security, workflow configuration, and template updates.

  • Continuous Improvement: Work closely with the product owner and business users to gather feedback, identify pain points, and translate business requirements into functional specifications and system enhancements.

  • Technical Support & Training: Serve as the primary LVL3 technical point of contact for the CLM platform, providing user support, troubleshooting issues, and developing training materials to drive user adoption.

  • Implementation & Release Management: Collaborate on the initial implementation and future releases, including testing new features, managing sandbox/test environments, and deploying updates to production.

  • Documentation: Create and maintain clear technical and user documentation for platform configurations, processes, and integrations.

  • Future Growth: Actively participate in the evaluation and potential integration of other SaaS platforms within our procurement technology stack.


REQUIRED SKILLS AND EXPERIENCE

We believe the right mindset and a passion for learning are as important as direct experience.

Experience

  • You have proven hands-on experience administering and configuring Contract Lifecycle Management (CLM) SaaS tool (Sirion, Icertis, Conga, DocuSign CLM, Agiloft, etc.).

  • You are comfortable with system configuration, process and workflow design, and translating business processes into platform solutions.

  • Previous experience with Sirion CLM is a significant advantage.

Core Requirements

  • A good understanding of or experience working within a product team methodology (e.g., Agile, Scrum), focused on continuous improvement and iterative delivery.


Soft Skills

  • Excellent analytical and problem-solving skills with high attention to detail.

  • Strong communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.

Preferred Qualifications (Nice to Have)

  • Experience with other procurement or source-to-pay SaaS platforms (e.g., Coupa, SAP Ariba, GEP).

  • Basic knowledge of system integrations, APIs, and data management.

Languages

  • English: very good professional level.

  • French: is a plus.

#Richemont #WeCraftTheFuture

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Notre ambition, nos valeurs

Animé par un esprit de famille, notre Groupe a pour mission de façonner l’avenir en cultivant le savoir-faire unique, l’esprit d’innovation et la créativité de nos talents. Nous cherchons ainsi à créer une valeur durable pour l’ensemble de nos parties prenantes : clients, collaborateurs, investisseurs, partenaires et société dans son ensemble.

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Richemont is the owner of prestigious Maisons, recognised for their excellence in jewellery, watches, fashion and accessories. They are renowned for their distinctive heritage, craftsmanship and creativity.

Learn more about our prestigious Maisons