Reference code: JR130998
En 1906, nous avons révolutionné la culture de l'écriture avec le stylo-plume étanche. Depuis, nous sommes synonymes d'artisanat accompli, d'innovation et de la plus haute qualité fonctionnelle et esthétique. Ou plutôt, nous nous y employons, car nous ne restons pas immobiles et nous associons – aujourd'hui dans les instruments d'écriture, les montres, la maroquinerie, les appareils numériques et les accessoires – toujours de manière nouvelle et contemporaine, le meilleur de la tradition, de la technologie et du design. Notre nom et notre emblème symbolisent précisément cela : la fière mission de créer des produits répondant aux exigences les plus élevées grâce à des idées audacieuses et un savoir-faire exceptionnel. Pour ce faire, nous puisons dans la passion de plus de 3 000 collaborateurs et collaboratrices et cultivons une culture qui – à l'image de nos produits – inspire les gens à développer leur potentiel unique et à réaliser des choses extraordinaires.
For our Milan boutique in via Montenapoleone, we are looking for a distinguished Client Advisor.
They will play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience that embodies luxury and sophistication.
How will you make an impact? You will:
• Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
• Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
• Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
• Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
• Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.
How will you experience success with us?
• Proven experience in luxury retail, demonstrating a strong understanding of the high-end market.
• Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
• Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
• Established network of local clients and connections within the Milanese luxury scene.
• Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
• Demonstrated affinity for digital technologies and CRM applications.
• Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
• Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.
What makes our group different? Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in
What we offer
CCNL Commercio
Salary Range 29K – 35K€
Commission scheme
8 euro per Meal Voucher per working day
Welfare
