Reference code: JR132715
Qui sommes-nous ?
Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
Chez Van Cleef & Arpels, nous sommes fiers d’accueillir des talents aux parcours et expériences variés. Nous sommes convaincus que cette richesse de perspectives nourrit la créativité et le savoir, pour atteindre l’excellence.
You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.
What are we expecting from you?
Reporting to the Boutique Manager you will be the relay on all boutique activities to drive its performance as well as to develop team members and run in-store operations. As part of the management team of the boutique, your role will be to:
· Drive business – co-managing the team along with setting priorities and objectives, monitoring sales trends and key performance indicators, following client satisfaction;
· Offer an outstanding experience – making sure all clients feel welcomed and cared for;
· Ensure a high level of service – supporting customer service activities, maximizing in-store experience;
· Develop the team – uniting the team behind common goals, coaching team members, following-up improvement, participating to recruitment process, nurturing the team’s knowledge;
· Run in-store operations – supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The Recruitment Process
Send your application online.
If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process, you will meet the Boutique Manager, Retail Director, and HR Business Partner.
Otherwise, you will receive an email to inform you that your application has not been successful.
