Reference code: JR132851
Qui sommes-nous ?
Une Maison de Joaillerie & Haute Joaillerie qui valorise des savoir-faire exceptionnels dans un univers empreint de créativité, d'enchantement, de culture et de poésie !
En nous rejoignant, vous côtoierez nos experts passionnés et vous contribuerez aux différents projets qui permettent à la Maison de se réinventer régulièrement. Notre Maison recherche des personnes aux multiples talents qui contribuent à la transmission et au développement de ses expertises avec exigence et bienveillance.
Chez Van Cleef & Arpels, nous sommes fiers d’accueillir des talents aux parcours et expériences variés. Nous sommes convaincus que cette richesse de perspectives nourrit la créativité et le savoir, pour atteindre l’excellence.
Are you a good match?
You have exceptional client service and hospitality mindset with the ability to deliver personalized luxury experiences. You have strong planning, coordination and organizational skills, with attention to detail and the ability to manage multiple priorities. You have excellent communication and relationship-building skills to collaborate effectively with clients, internal teams and external partners. You are proactive, adaptable and solutions-oriented, demonstrating professionalism, discretion and a strong understanding of luxury retail standards. You master English, and other Asian language(s) would be a plus.
What are we expecting from you?
Deliver exceptional, personalized client experiences across all touchpoints, including tailored hospitality, reservations, VIP appointments and High Jewellery presentations.
Support clienteling and business objectives through appointment coordination, follow-ups, data management, gifting, deliveries and personalized experiences.
Coordinate Maison events, Salon activations and exhibitions, ensuring seamless execution, client engagement and adherence to Maison standards.
Manage daily Salon operations, including supplies, inventory, vendors, maintenance, budgets and operational requests.
Represent the Maison with professionalism and strong knowledge of its collections and savoir-faire, while fostering collaboration with Boutique teams, sister Maisons and partners.
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner SEA, the Salon Manager, the Retail Director SEA.
Otherwise, you will receive an email to inform you that your application has not been successful.
#BloomWithVCA
